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COLUMBIA, S.C. - Credit unions would seem to have a natural advantage as the next phase of customer-relationship management - or member-relationship management - solutions and technology sweep through the business world. According to Gartner Inc., a Connecticut-based think tank and consultancy, 40% of enterprises with such solutions in place...

MADISON, Wis. - The National Credit Union Foundation is preparing to file applications for two programs that will allow leagues and credit unions to obtain federal funding, through NCUF, to support credit union programs in homeownership counseling and increased access to affordable financial services. By applying to become a certified...

Former bankers are moving into credit union CEO positions. More may be on the way. Page 19.

CHULA VISTA - There was something fishy going on during North Island Financial Credit Union's annual operations meeting this year. Employees learned the FISH! Philosophy secrets of business success and fish tossing from John Yokoyama, founder of Seattle's World Famous Pike Place Fish Market. Designed to incorporate fun and training,...

HAMPTON, Va. - Langley Federal Credit Union has donated over 60 computers to local non-profit organizations within the past year. Non-profit recipients were selected based on their resource needs. As LFCU upgrades internal systems, area organizations are polled for system requirements. In most cases, computers are donated on a first...

Oregon Metro Federal Credit Union, Eugene, has recently awarded outstanding staff members and volunteers who demonstrated their commitment to Oregon Metro throughout 2001. Serving as positive examples of how to successfully serve each member, the winners are nominated by peers. This year's recipients are as follows: Heather Tucker, Rookie All-Star;...

HOUSTON, Texas - Credit unions that have to turn down auto loan applications from members who are unable to afford loan payments or have damaged credit risk irritating members and losing business. Auto Financial Group, an online provider of residual-based financing products, has come up with a solution that allows...

WINSTON SALEM, N.C. - Where would a credit union be without a staff of talented and hardworking individuals to provide member services? Truliant FCU dedicated an entire day, February 18, to celebrate the spirits of its employees who have not been discouraged by a sluggish economy nor trying times during...