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ALEXANDRIA, Va - NCUA will ask credit unions for new and different information on its 5300 Call Report in 2002, a recent letter from Dennis Dollar, Chairman of the NCUA board said. The principle changes have to do with asking for more data from credit unions on loans they hold...

MADISON, Wis. - A recent TowerGroup report finds that credit unions shouldn't dismantle their branches just yet. "Despite massive innovation in the delivery providers, the humble branch still remains the center of any delivery system. Even households that have embraced the most advanced channels continue to use branches on a...

WALTHAM, Mass. - Fulfillment Plus, Inc., a provider of customer relationship management, teleservices and fulfillment services, has developed a web-enabled call center recording system that creates a permanent voice record of inbound and outbound call center calls. The FFP system includes order processing, customer support, order fulfillment, and consumer promotions....

WASHINGTON - From a new CUNA program to stated Congressional support, the drive for credit unions to get deeper into business lending was around every corner at CUNA's Governmental Affairs Conference. CUNA's Business/SEG Services Committee unveiled a package of business lending resources to assist credit unions in offering members small...

"It's not what you don't know that hurts you. It's what you know that ain't so."-Will Rogers, Jr. Just as the typical credit union a decade ago is vastly different than it is today, so, too has changed what had been the realities of credit union marketing. Where a typical...

We are in support of the Community Action Plan. As a credit union employee I see first hand how our efforts and concerns help the less fortunate. We do not turn away members in time of hardship -we go out of our way to help them. Over and over again...

DENVER - The state Senate in its latest session confirmed the appointment of Doug Ferraro, president/CEO, BELLCO CU to the state's Division of Financial Services. Ferraro was elected vice-chairman of the board. His term began July 1, 2001. The Financial Services Board of Colorado is the policy-making and rule-making authority...

WASHINGTON - Senate Majority Leader Tom Daschle (D-S.D.) and House Judiciary Committee Chairman Jim Sensenbrenner (R-Wis.) brought some sparks to CUNA's 2002 GAC and gave bankruptcy reform supporters reasons to hope their legislation may reach President Bush's desk more sooner than later. Daschle got the ball rolling when he strongly...