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ALBUQUERQUE, N.M. - The `Best Practices Awards' for credit union call centers have been announced by the New Mexico Credit Union League, sponsor of the annual Call Center Conference in Las Vegas. The awards, an inaugural event, are given in three categories: technology, employee development and processes. Technology went to...
CEFCU, Peoria, Ill., has named Mark Spenny, chief lending officer/president of CEFCU Financial Services; Debbie Sheehan, vice president of market development; Keith Reynolds, member business services manager; Dennis Forcum, Sheridan Village Member Center manager; Katrina Heigert, CEFCU Financial Services brokerage operations manager; and Lynn Johnston Chillicothe Member Center manager. Three...
SAN FRANCISCO - In the spirit of holiday giving, Credit.com has offered consumers a free Identity Theft Defense Package during the month of December. The one-year defense package includes a free credit report, identity theft/Internet fraud insurance and crisis resolution services. Credit.com was co-founded in 1995 by former New Jersey...
WASHINGTON-On the heels of the General Accounting Office's report (03-971) released earlier this year, the omnibus appropriations package for fiscal year 2004 includes language directing the Federal Trade Commission to enforce most of the credit union-related provisions in the Federal Deposit Insurance Corporation Improvement Act. Section 151 of FDICIA required...
VIENNA, Va. - Navy Federal Credit Union is showing its support for employees who were activated or volunteered for military duty by offering them supplemental pay. The move by the $19.9 billion credit union is in recognition of the financial hardships that may result from mobilization or recall. "As a...
MIAMI -Dade County Federal Credit Union's drive-thru recently became a "ride-thru" when some members of the Miami-Dade Police's Department's Mounted Patrol needed some cash. Pictured above (from left) are Officers Tara Edwards, Sonja Haught and Debbie Puentes riding their horses Conrad, Scott and Iceman.
ALEXANDRIA, Va. - Comments on NCUA's proposal to require more detailed disclosures from credit unions that are considering switching to mutual bank charters ranged from those who thought the proposal did not go far enough and was illegal, to those who believed NCUA should simply stay out of the matter...
WEST PALM BEACH, Fla. - Credit unions are taking off the gloves to fight fraud in all its forms. For the past 26 years, San Antonio Federal Credit Union Internal Audit Senior Vice President James Peters and his team of 10 have battled fraud by keeping staffers updated and educated....
JACKSONVILLE, Ark. - More than just the holidays, this is that time of year again when it literally pays to be a credit union member. This year Arkansas Federal Credit Union members will receive an end-of-the-year windfall in the form of a 2% bonus dividend. This marks the seventh time...
VANCOUVER, Wash. - With the official opening of the Federal Investigative Center, federal authorities are serving notice to criminals that "they can't get away with it". According to U.S Attorney John McKay of Seattle, the center is a multi-agency collaboration that will act as the clearinghouse for federal prosecution in...
From Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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This comprehensive market study dives deep into the contrasting views between financial institutions and account holders, offering critical insights that can drive your credit union's strategic decisions.
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We worked with an independent researcher to conduct an online survey of over 2000 credit and debit card users to find out how people pay everyday. Download the results!
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What if you could get your offer to consumers before the competition?
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Managing deposits effectively is more crucial than ever to keep pace with member expectation. Discover how a transaction level approach to deposit automation delivers unmatched speed, a lower risk for fraud, and reduced operating costs.
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Explore how cloud-based solutions revolutionize deposit management and transaction processing for credit unions. Download the white paper now!
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Enhance your credit union’s security with a comprehensive approach to check fraud mitigation. Discover how built-in capabilities safeguard both your organization and your members.
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Access this white paper to discover how modern technology is revolutionizing payment experiences while lowering operational costs.
Download ResourceFrom Open Lending
Millennials and Gen Z consumers represent a significant opportunity for credit union lenders. This report uncovers key trends and insights about their credit outlook and how to capture their long-term value.
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As quickly as technology advances, so do the expectations of your members. Learn what digital capabilities and solutions are trending, how much credit unions are investing, and what’s next in payments innovation.
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Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.
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Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.
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Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
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Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
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Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
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When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
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Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
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Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom Alkami
This comprehensive market study dives deep into the contrasting views between financial institutions and account holders, offering critical insights that can drive your credit union's strategic decisions.
Download ResourceFrom CPI
We worked with an independent researcher to conduct an online survey of over 2000 credit and debit card users to find out how people pay everyday. Download the results!
Download ResourceFrom TransUnion
What if you could get your offer to consumers before the competition?
Download ResourceFrom Elan Credit Card
Unlock insights into the spending habits and motivations of new cardholders! Explore why so many chose general-purpose credit cards and what this trend means for industry leaders.
Download ResourceFrom Alogent
Managing deposits effectively is more crucial than ever to keep pace with member expectation. Discover how a transaction level approach to deposit automation delivers unmatched speed, a lower risk for fraud, and reduced operating costs.
Download ResourceFrom Alogent
Explore how cloud-based solutions revolutionize deposit management and transaction processing for credit unions. Download the white paper now!
Download ResourceFrom Alogent
Enhance your credit union’s security with a comprehensive approach to check fraud mitigation. Discover how built-in capabilities safeguard both your organization and your members.
Download ResourceFrom Alogent
Access this white paper to discover how modern technology is revolutionizing payment experiences while lowering operational costs.
Download ResourceFrom Open Lending
Millennials and Gen Z consumers represent a significant opportunity for credit union lenders. This report uncovers key trends and insights about their credit outlook and how to capture their long-term value.
Download ResourceFrom Elan Credit Card
As quickly as technology advances, so do the expectations of your members. Learn what digital capabilities and solutions are trending, how much credit unions are investing, and what’s next in payments innovation.
Download ResourceFrom Elan Credit Card
Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.
Download ResourceFrom Elan Credit Card
Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.
Download ResourceFrom Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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