Instant Insights My Journey to Credit Union Leadership

NorState FCU’s Robin Charette says she adjusts her leadership style based on the team and scenario.

VP of Consumer Lending Shane Reagan believes “fostering partnerships and alignment across many teams” is key to the CU’s success.

Sandy Milton says she prioritizes input from every level of the organization, as the best ideas often come from those closest to the work.

Alex DeJesus discusses how he overcame imposter syndrome, his exciting new opportunity to lead retail branches and more.

“I am a leader who gives people what they need, not necessarily what they want,” Credit Union 1’s Sam Hamilton says.

Charles Skara says leading with empathy and furthering a collaborative culture are as critical to success as the numbers themselves.

JamieEllen Moncecchi says the variety of roles she has held at Greylock helps her understand what other employees are going through.

“Credit union boomerang” Erin Hennessy says she’s elated to once again serve members after spending years in banking and fintech.