Expert Opinion

Credit unions will need new channels, not just new members, as they contemplate what payments will look like in 2027.

The strongest credit unions understand that leadership is built gradually through experience, coaching, feedback and intentional opportunities to grow.

Adopt a unified, intelligence‑driven strategy that leverages data, communication and behavioral insights to detect threats earlier and respond more effectively.

When proposed digital asset rules are finalized, examiners will have less patience for institutions that cannot say where their digital-asset exposure sits.

Conversations are quickly shifting from AI as a productivity tool to AI as part of the workforce.

Credit unions can capture borrowers through sharper listening, earlier in the decision cycle, followed by faster action.