Expert Opinion

CUs must remain adaptable and proactive, anticipating regulatory changes and preparing to meet new compliance requirements.

Fingerprint recognition solutions allow for improves security while reducing internal and external friction points.

Offer custom credit products and provide a streamlined lending process to attract and retain lifelong members.

Sharing your story in a new and different way is one of the most powerful ways to attract and retain members.

The relationship between a CU and its tech vendor is often more important than the actual technology being used.

CUs can and should contest excessive early termination fees to unlock value and reclaim operational freedom.