Expert Opinion

When it comes to the content of your training for staff, executive leaders/managers and your board, focus on three key areas.

CUs should use the pandemic to build a better normal – one that improves how we hire and retain talent and better serve members.

Now is the time to re-focus on your people – your employees, members and community – and to invest in business resiliency.

Right now, members need easy access to information and communication more than ever.

Credit unions are facing rising liquidity, weak asset growth and low yields.

Direct FCU's director of HR discusses why involving every employee in the CU's core conversion leads to a stronger culture and deeper engagement.