Tahira Hayes | Credit Union Times

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Commentary

When the World Tells You No

October 04, 2019

Rejection can be a character-building experience, a chance to get creative or a blessing in disguise.

Career Moves

6 Credit Unions Reveal Hires, Promotions & Departures

September 30, 2019

This week's People news includes retirement announcements from two CEOs who led their cooperatives for over 20 years.

News

CUs Support Single Parents, Domestic Violence Survivors & Grieving Kids

September 27, 2019

This week's news includes a Box Car Rally and collection of colored drawings to benefit nonprofits.

Career Moves

Professionals Leap Ahead at 8 Credit Unions, NAFCU

September 23, 2019

Credit unions announcing hires and promotions this week include South Carolina FCU, Neighbors FCU and Sharonview FCU.

News

Goat Yoga, Golf & Disneyland Walkers: Community News

September 20, 2019

This week's news also includes Hanscom FCU's final Heroes Among Us honoree of 2019.

Commentary

Fighting Negativity in the Workplace

September 20, 2019

What differentiates good organizations from bad ones lies in whether leaders are consistently striving to make improvements.

Career Moves

6 Credit Unions Select Executive Talent

September 16, 2019

This week's People news includes new hires at Sound CU, Signal Financial FCU and Chartway FCU.

News

CUs Support Education Through School Supply Drives, Scholarships & Donations

September 13, 2019

This week's Community news also includes the donation of an emotional support robot to a children's hospital.

Career Moves

Professionals Make Moves at 7 CUs, LenderClose & NCUA

September 09, 2019

This week's People news includes a CEO appointment and a special honor for a contact center manager.

News

Honoring Heroes and Fighting ID Theft: Community News

September 06, 2019

This week's news includes a shredding day, two Children's Miracle Network donations and $15k in scholarships for future nurses.

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Resources

Market Study: The Application and Consumer Perception of Artificial Intelligence in Banking link

Alkami

From Alkami

This comprehensive market study dives deep into the contrasting views between financial institutions and account holders, offering critical insights that can drive your credit union's strategic decisions.

Download Resource

Stemming the Tide on the New Era of Fraud link

Melissa

From Melissa

As credit union membership increases across the nation fraud is happening more often with increasing costs. To strengthen your CU’s defenses discover five critical capabilities you should understand to ensure your fraud solution closes security gaps.

Download Resource

The Complete Guide to Powering Deposit Growth: 3 Strategies To Transform Your Digital Banking Experience link

Blend

From Blend

With more digital challengers on the rise, credit unions face increased pressure to attract and retain loyal customers. To stay competitive, it’s vital to streamline account opening processes and enhance digital banking experiences. This guide explores three key strategies to drive deposit growth and customer retention.

Download Resource

The Layered Approach to Payments Fraud: Protecting the Credit Union While Galvanizing Member Trust link

Velera

From Velera

Fraud is evolving, and so should your strategy. This guide explores how a multi-layered fraud mitigation approach can help credit unions proactively prevent payments fraud, safeguard members, and strengthen trust--all while streamlining fraud detection.

Download Resource

A Guide to Efficient Exception Tracking for Credit Unions link

Alogent

From Alogent

This eBook offers some best practices for efficient exception tracking along with basic definitions.

Download Resource

The Future of Content Management in Banking: Why a Person-Centric Approach Is a Game-Changer for Credit Unions link

Alogent

From Alogent

Credit unions thrive on member relationships, but outdated systems and processes often get in the way. This white paper explores the benefits of a person-centric approach and how it can help your organization thrive.

Download Resource

The Benefits of Comprehensive Lockbox Services link

Alogent

From Alogent

Streamline receivables, reduce manual tasks, and improve cash flow with advanced lockbox solutions tailored for your credit union’s needs - inclusive of paper and electronic workflows.

Download Resource

5 Evolving Attack Methods in Credit Card Fraud link

Elan Credit Card

From Elan Credit Card

Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.

Download Resource

Consumers' Financial Health and Spending Priorities Guide Credit Card Choices link

Elan Credit Card

From Elan Credit Card

Unlock insights into the spending habits and motivations of new cardholders! Explore why so many chose general-purpose credit cards and what this trend means for industry leaders.

Download Resource

Supercharge Your Credit Card Program link

Elan Credit Card

From Elan Credit Card

Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.

Download Resource

Insourcing vs. Outsourcing: Top 3 Questions to Ask link

Elan Credit Card

From Elan Credit Card

Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.

Download Resource

Past, Present, Future: Technology in Payments link

Elan Credit Card

From Elan Credit Card

As quickly as technology advances, so do the expectations of your members. Learn what digital capabilities and solutions are trending, how much credit unions are investing, and what’s next in payments innovation.

Download Resource

New Report: The Role of Strategic Partnerships in Consumer Credit Cards link

Elan Credit Card

From Elan Credit Card

Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.

Download Resource

Optimizing Your Credit Card Rewards Program link

Elan Credit Card

From Elan Credit Card

Struggling to find the balance between an appealing credit card rewards program and the cost of managing it? These consumer trends and industry perspectives will help guide your credit union to building a viable program in 2025.

Download Resource

FASTdocs: Revolutionizing Information Management at Banks and Credit Unions link

Alogent

From Alogent

Managing growing volumes of digital and physical information is becoming more of a challenge for credit unions. Discover a solution that simplifies workflows, ensures compliance, and enhances service delivery. Learn how to increase efficiency, secure data, and improve member experiences.

Download Resource

The Psychology of Payments: Understanding Your Member's Mindset To Achieve Long-term Growth link

Velera

From Velera

Members make payment decisions based on more than just convenience--psychological factors play a crucial role. Learn how to align your credit union’s strategies with member mindsets to enhance engagement, encourage loyalty, and drive sustainable growth. Discover key insights from new research that can help you connect with members in more meaningful ways.

Download Resource

Alkami

From Alkami

The future of banking demands more than innovation--it requires actionable strategies. This 2025 playbook outlines 3 key strategies your credit union must adopt to thrive.

Download Resource

Business Banking Digital Maturity Model link

Alkami

From Alkami

Packed with data, insights and actionable strategies, this report outlines how your credit union can accelerate digital transformation initiatives in business banking to maintain market share in the increasingly competitive sector.

Download Resource

Alkami

From Alkami

Download Resource

Melissa

From Melissa

Download Resource

Blend

From Blend

Download Resource

Velera

From Velera

Download Resource

Alogent

From Alogent

This eBook offers some best practices for efficient exception tracking along with basic definitions.

Download Resource

Alogent

From Alogent

Download Resource

Alogent

From Alogent

Streamline receivables, reduce manual tasks, and improve cash flow with advanced lockbox solutions tailored for your credit union’s needs - inclusive of paper and electronic workflows.

Download Resource

Elan Credit Card

From Elan Credit Card

Download Resource

Elan Credit Card

From Elan Credit Card

Unlock insights into the spending habits and motivations of new cardholders! Explore why so many chose general-purpose credit cards and what this trend means for industry leaders.

Download Resource

Elan Credit Card

From Elan Credit Card

Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.

Download Resource

Elan Credit Card

From Elan Credit Card

Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.

Download Resource

Elan Credit Card

From Elan Credit Card

Download Resource

Elan Credit Card

From Elan Credit Card

Download Resource

Elan Credit Card

From Elan Credit Card

Download Resource

Alogent

From Alogent

Download Resource

Velera

From Velera

Download Resource

Alkami

From Alkami

The future of banking demands more than innovation--it requires actionable strategies. This 2025 playbook outlines 3 key strategies your credit union must adopt to thrive.

Download Resource