There are more similarities between cultivating a garden and running a business than one might think.

IC Credit Union in Massachusetts serves as an example for how credit unions must embrace new digital tools.

Self-reflection stimulates discussion in a constructive manner and leads to board optimization and effectiveness.

When words have meaning and people at all levels embrace them, productivity and profitability improves.

Leadership must remember that the member experience flows directly from the employee experience.

A culture of continuous learning is indispensable for talent attraction, development and retention.

As the year concludes, make an effort to move toward greater civility, which can impact the workplace and our mental well-being.

Assessing the competency of your board and its ability to make future strategic decisions is critical.