In response to your latest online voting poll regarding lack of membership growth, credit unions need to learn to market like the successful "other guys" who are growing their customer base. My brother is CEO of a credit union in California and my wife worked at a credit union here...
Many credit union leaders believe lack of new members is the No. 1 challenge facing credit unions, but how that challenge will be met is up for debate.
Rocky Mountain Credit Union, Helena, Mont., has appointed Barrie Crandall to vice president of operations and Mick Karls to vice president of business development. MaPS Credit Union, Salem, Ore., has recently named Bobbie Concepcion its stellar teller for the month of July for her exceptional customer service. Karen Moran, loan...
In response to your new voting poll on membership growth (or lack thereof), one thing we can't forget is that only about half of the 40% or so of the current adults who belong to a credit union, say that it is their primary financial institution. Given that statistic, a...
On The Inside
Special Report: CUSOs Many believe CUSOs are the answer to help credit unions battle thinning margins and intense competition. Read about the latest CUSO news in the special report on pages 22-26. In Members We Trust The National Center for Member Trust was launched this past February. See how far...
Philadelphia Federal Credit Union proved that it pays to save when it awarded the grand prize winner of its Third Annual Youth Savings Challenge, Andre Saunders, a Microsoft Xbox 360 video game system.
Jeanne D'Arc Credit Union and Nashoba Hill Corporation of Westford, Mass. are helping locals get into the Halloween spirit.
Mutual Savings Credit Union, Birmingham, Ala., has promoted Brett Fulton to manager of branch administration; Harriet James to branch manager of its Bessemer Branch; and Ashley Ellison to branch manager of its Clanton Branch. The CU also transferred Branch Manager Keith Deakle to its Pelham Mutual Savings Credit Union branch...
After less than five months, CUNA Vice President of State Governmental Affairs Larry Lanier has left CUNA. Lanier, who left Oct. 6 to become a head lobbyist for a state medical association, has more than 20 years in advocating issues at the state level. He replaced Colleen Kelly, a 17-year...
TopLine Federal Credit Union, Maple Grove, Minn., has named Mark Hodowanic its new lending manager. Veridian Credit Union, Waterloo, Iowa, has named Kate McMullen public relations specialist and has promoted Madena Burman to business development coordinator. Evansville Teachers Federal Credit Union, Evansville, Ind., appointed Joe Miller to manage the CU's...
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Resources
Alkami
From Alkami
This comprehensive market study dives deep into the contrasting views between financial institutions and account holders, offering critical insights that can drive your credit union's strategic decisions.
Download Resource
Alogent
From Alogent
Check fraud is skyrocketing--and it’s hitting credit unions hard. This infographic outlines actionable strategies to detect and stop fraud at the moment of deposit, across all channels.
Download Resource
Melissa
From Melissa
Is fraud threatening your credit union? Discover actionable tips to safeguard systems, data, and trust. Learn fraud prevention strategies now.
Download Resource
Melissa
From Melissa
As credit union membership increases across the nation fraud is happening more often with increasing costs. To strengthen your CU’s defenses discover five critical capabilities you should understand to ensure your fraud solution closes security gaps.
Download Resource
Blend
From Blend
With more digital challengers on the rise, credit unions face increased pressure to attract and retain loyal customers. To stay competitive, it’s vital to streamline account opening processes and enhance digital banking experiences. This guide explores three key strategies to drive deposit growth and customer retention.
Download Resource
Velera
From Velera
Fraud is evolving, and so should your strategy. This guide explores how a multi-layered fraud mitigation approach can help credit unions proactively prevent payments fraud, safeguard members, and strengthen trust--all while streamlining fraud detection.
Download Resource
Alogent
From Alogent
This eBook offers some best practices for efficient exception tracking along with basic definitions.
Download Resource
Alogent
From Alogent
Credit unions thrive on member relationships, but outdated systems and processes often get in the way. This white paper explores the benefits of a person-centric approach and how it can help your organization thrive.
Download Resource
Alogent
From Alogent
Streamline receivables, reduce manual tasks, and improve cash flow with advanced lockbox solutions tailored for your credit union’s needs - inclusive of paper and electronic workflows.
Download Resource
Elan Credit Card
From Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download Resource
Elan Credit Card
From Elan Credit Card
Unlock insights into the spending habits and motivations of new cardholders! Explore why so many chose general-purpose credit cards and what this trend means for industry leaders.
Download Resource
Elan Credit Card
From Elan Credit Card
Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.
Download Resource
Elan Credit Card
From Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download Resource
Elan Credit Card
From Elan Credit Card
As quickly as technology advances, so do the expectations of your members. Learn what digital capabilities and solutions are trending, how much credit unions are investing, and what’s next in payments innovation.
Download Resource
Elan Credit Card
From Elan Credit Card
Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.
Download Resource
Elan Credit Card
From Elan Credit Card
Struggling to find the balance between an appealing credit card rewards program and the cost of managing it? These consumer trends and industry perspectives will help guide your credit union to building a viable program in 2025.
Download Resource
Alogent
From Alogent
Managing growing volumes of digital and physical information is becoming more of a challenge for credit unions. Discover a solution that simplifies workflows, ensures compliance, and enhances service delivery. Learn how to increase efficiency, secure data, and improve member experiences.
Download Resource
Velera
From Velera
Members make payment decisions based on more than just convenience--psychological factors play a crucial role. Learn how to align your credit union’s strategies with member mindsets to enhance engagement, encourage loyalty, and drive sustainable growth. Discover key insights from new research that can help you connect with members in more meaningful ways.
Download Resource
Alkami
From Alkami
The future of banking demands more than innovation--it requires actionable strategies. This 2025 playbook outlines 3 key strategies your credit union must adopt to thrive.
Download Resource
Alkami
From Alkami
Packed with data, insights and actionable strategies, this report outlines how your credit union can accelerate digital transformation initiatives in business banking to maintain market share in the increasingly competitive sector.
Download ResourceAlkami
From Alkami
This comprehensive market study dives deep into the contrasting views between financial institutions and account holders, offering critical insights that can drive your credit union's strategic decisions.
Download ResourceAlogent
From Alogent
Check fraud is skyrocketing--and it’s hitting credit unions hard. This infographic outlines actionable strategies to detect and stop fraud at the moment of deposit, across all channels.
Download ResourceMelissa
From Melissa
Is fraud threatening your credit union? Discover actionable tips to safeguard systems, data, and trust. Learn fraud prevention strategies now.
Download ResourceMelissa
From Melissa
As credit union membership increases across the nation fraud is happening more often with increasing costs. To strengthen your CU’s defenses discover five critical capabilities you should understand to ensure your fraud solution closes security gaps.
Download ResourceBlend
From Blend
With more digital challengers on the rise, credit unions face increased pressure to attract and retain loyal customers. To stay competitive, it’s vital to streamline account opening processes and enhance digital banking experiences. This guide explores three key strategies to drive deposit growth and customer retention.
Download ResourceVelera
From Velera
Fraud is evolving, and so should your strategy. This guide explores how a multi-layered fraud mitigation approach can help credit unions proactively prevent payments fraud, safeguard members, and strengthen trust--all while streamlining fraud detection.
Download ResourceAlogent
From Alogent
This eBook offers some best practices for efficient exception tracking along with basic definitions.
Download ResourceAlogent
From Alogent
Credit unions thrive on member relationships, but outdated systems and processes often get in the way. This white paper explores the benefits of a person-centric approach and how it can help your organization thrive.
Download ResourceAlogent
From Alogent
Streamline receivables, reduce manual tasks, and improve cash flow with advanced lockbox solutions tailored for your credit union’s needs - inclusive of paper and electronic workflows.
Download ResourceElan Credit Card
From Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download ResourceElan Credit Card
From Elan Credit Card
Unlock insights into the spending habits and motivations of new cardholders! Explore why so many chose general-purpose credit cards and what this trend means for industry leaders.
Download ResourceElan Credit Card
From Elan Credit Card
Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.
Download ResourceElan Credit Card
From Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceElan Credit Card
From Elan Credit Card
As quickly as technology advances, so do the expectations of your members. Learn what digital capabilities and solutions are trending, how much credit unions are investing, and what’s next in payments innovation.
Download ResourceElan Credit Card
From Elan Credit Card
Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.
Download ResourceElan Credit Card
From Elan Credit Card
Struggling to find the balance between an appealing credit card rewards program and the cost of managing it? These consumer trends and industry perspectives will help guide your credit union to building a viable program in 2025.
Download ResourceAlogent
From Alogent
Managing growing volumes of digital and physical information is becoming more of a challenge for credit unions. Discover a solution that simplifies workflows, ensures compliance, and enhances service delivery. Learn how to increase efficiency, secure data, and improve member experiences.
Download ResourceVelera
From Velera
Members make payment decisions based on more than just convenience--psychological factors play a crucial role. Learn how to align your credit union’s strategies with member mindsets to enhance engagement, encourage loyalty, and drive sustainable growth. Discover key insights from new research that can help you connect with members in more meaningful ways.
Download ResourceAlkami
From Alkami
The future of banking demands more than innovation--it requires actionable strategies. This 2025 playbook outlines 3 key strategies your credit union must adopt to thrive.
Download ResourceAlkami
From Alkami
Packed with data, insights and actionable strategies, this report outlines how your credit union can accelerate digital transformation initiatives in business banking to maintain market share in the increasingly competitive sector.
Download ResourceAlkami
From Alkami
This comprehensive market study dives deep into the contrasting views between financial institutions and account holders, offering critical insights that can drive your credit union's strategic decisions.
Download Resource