CU Times Staff Reporter WEST PALM BEACH - Here is a secret - size does not matter. Successfully fighting fraud ultimately rests on the shoulders of the employees. "We work really hard on the front end," said Pentagon Federal Credit Union Director of Security Glen McAdams. "While we may develop...

WEST PALM BEACH, Fla. - April is more than just crunch time for tax season. It is also the official month of financial literacy. With CUNA designating April 14-20 as National Credit Union Youth Week, here is a glimpse at what some credit unions have been doing to help out...

OLYMPIA, Wash. - Bell-hop service in a downtown Tacoma, Washington five-story state employee office building? That's how Washington State Employees Credit Union is reaching more of its members and potential members by using a new sales technique known as "elevator time". Developed by Atlanta-based retail design/build firm International Banking Technologies,...

RALEIGH, N.C. -State Employees Credit Union President/CEO Jim Blaine has a message for all teen members, "Zard is coming!" Kicking off on April 15, Zard is the $7.5 billion credit union's latest project geared to teens age 13 to 19. "We've been working on this for about a year as...

DES MOINES, Iowa - With the ATM surcharge rules here forever changed, individual Iowa credit unions are trying to figure out their positions on this controversial consumer issue. "After the ruling we continued to support the attorney general and were really disappointed that there would not be an appeal," said...

WEST PALM BEACH, Fla. - Insurance companies continue to expand their banking operations in 2002. As the lines between insurers, financial institutions and securities firms become more blurred, many insurance companies are taking full advantage of the 1999 federal reform of financial service regulations by offering consumer-banking services. Wanting to...

COLUMBIA, S.C. - Forget the Minuteman, Colonial Life & Accident Insurance Co. has rolled out a new name and brand earlier this year, Colonial Supplemental Insurance. According to Colonial Supplemental Insurance, the new name is shorter, professional, and stays true to its product category. The new brand swaps the longtime...

BOCA RATON, Fla. - Completing its first full year, the Credit Union Service Organization Members Insurance Services, L.L.C. is slowly picking up speed. "Our game plan was to be profitable in less than five years," said Members Insurance Services Board President Barry Hughes. "Now even in a worse case scenario-we...