LANSING, Mich. - What's a member to do? Interest rates are low, and members don't want to lock up their money in a three-year or five-year CD. What if rates go up? What's a credit union to do? Members, shying away from long-term commitments at low interest, are creating a...

MIAMISBURG, Ohio - Overlapping fields of membership? No problem, John Bowen figures. In fact, Bowen agrees potential members who qualify to join several credit unions could be in the enviable position of a young woman trying to decide which invitation to the prom she wants to accept. Let the best...

LIVONIA, Mich. - The Southeastern Michigan Collection Managers Consortium is now the Credit Union Collection Consortium, complete with an appointed board. But the group still has no formal membership roster, and meetings are open to anyone who has an interest in collections. That's simply the way participants like it. Jim...

DETROIT - Want to lure a first-time mortgage borrower to select your credit union? Offer an attractive deal. Looking for repeat mortgage business? Fast, accurate responses are important when there's a question about the escrow fund or the mortgage statement. That's some of what J.D. Power and Associates found in...

BLOOMFIELD HILLS, Mich. - T&C FCU's roots are in Oakland County where the credit union got its start serving employees of GM's Truck and Coach plant in the working-class, blue-collar city of Pontiac. Recently the credit union has used a multiple group charter to add SEGs. Now it will be...

NEW WESTMINSTER, B.C. - Credit unions in Canada don't face the same small business lending restrictions as U.S. CUs, and have been at it longer than CUs here. Their business lending strategies and concerns though, are very similar to those of U.S. credit unions. Westminster Savings Credit Union has been...

SAN DIEGO - The theme song for most employee scheduling used to be, "Nine to Five." The majority of people worked full-time conventional hours. It was relatively simple to calculate vacation time and benefits. Today the tune might be, "I Did It My Way." A breakdown of employees at a...

DULUTH, Ga. - If you're in Washington for the GAC conference, take advantage of the opportunity to meet your Congressional delegation and discover the difference between Government 101 and the reality of life inside the Beltway - or back at your state legislature or town council. That advice comes from...