PLYMOUTH, Mich. - Have we planned adequately for succession to our board? How is the relationship between our board and the CEO? The Michigan Credit Union League has launched a Governance Consultancy Service to help credit unions answer questions like that. The program, through the league's CUCorp division, will be...

LAS VEGAS - If you're old enough, you may remember the days when a gasoline station was a service station, with emphasis on the word "service." Attendants checked the oil, eyed the tires to make sure they were properly inflated, washed your windshield, and - oh yes - pumped the...

WINSTON-SALEM, N.C. - If you want to know how pleased members are with Truliant Federal Credit Union, you'll be able to check simply by driving past the main office. You'll see a 64-foot obelisk in front. Soon an "ambient orb," which looks something like the traditional fortuneteller's ball, will be...

WEST PALM BEACH, Fla. - When it comes to been there, done that, the barrage of hurricanes that hit the United States in 2004 and 2005 has boosted the ranks of disaster-savvy credit unions. Credit Union Times asked some of them to share the lessons they've learned. Much of what...

AUSTIN, Texas - Your members balk at paying any more on auto loans. The yield on two-year Treasuries is modest, to put it politely. But the board wants to boost ROA targets. Today's reality is packed with "incredible challenges," says Emily Hollis, president of ALM First Financial Advisors. Among other...

VIRGINIA BEACH, Va. - Chartway Federal Credit Union has plunged boldly into areas often already packed with competition - and the effort seems to be working very well, thank you. Shortly after Chartway opened a branch in St. Petersburg, Fla., a curious St. Petersburg Times business columnist decided to pass...

AUSTIN, Texas - ACH fraud is growing, as crooks discover a new way to trigger sham charges and hustle off with the money. That warning comes from Gregg Bennett, owner of Pivotal Financial Resources. As part of a series of Web-based training sessions, Bennett is alerting credit unions to the...

GREENSBORO, N.C. - North Carolina credit unions faced with powers of attorney should find the job a little easier since a new law took effect October 1. More and more of the state's financial institutions, uncertain about the validity of power of attorney documents they were presented, had shied away...