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"The 2020s have demanded CUs to break free from reactive patterns and prepare for the future, and this is only the beginning."
A few front-and-center trends include digital-first strategies and tech that promotes financial inclusion.
Artificial intelligence is top-of-mind for numerous credit union technology experts.
"Doing what I am doing, where I am doing it is more than I could have ever dreamed of."
"The pandemic ushered in a massive shift in people's expectations when it comes to their digital experience."
"Some of the greatest successes I've had were when I took risks that then really accelerated my growth."
"I've found myself always attempting to surround myself with individuals more talented than me."
'You are either winning or you are learning. Every interaction is a chance to learn and improve.'
New CUES CEO Heather McKissick discusses her vision for the organization and why it's in a unique position to help CUs.
CU Times catches up with Conrey approximately one year into his new role as CEO of CU Business Group.