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HAMPTON, Va. - Have ATM will travel is the new line for Langley Federal Credit Union. The $651 million credit union has purchased a van equipped with two automated teller machines for use during community events, employee group onsites and other credit union activities. Dubbed the "Langley Xpress", the mobile...

SAN ANTONIO - While the use of customer-relationship management (CRM) technology is becoming more widespread among credit unions and other financial institutions, its implementation is often piecemeal and usually outsourced, according to a new survey. Harte-Hankes Inc. conducted the survey in May (www.harte-hankes.com) and included 300 North American companies using...

I recently attended a small credit union roundtable discussion entitled, "Cutting Expenses to the Bone." Earlynn Sheehan, president of $10.7 million Pacific Rails Credit Union, began the discussion by giving a presentation in which she told how her original sponsor moved out of town, forcing her credit union to look...

I was disappointed in the tone of Elaine Kingoff's June 20 story regarding the Louisiana League's state PAC fine, "Louisiana league's PAC fined by state board of ethics for violations." What started out as a reporting of the facts seemed to metamorphose into an indictment of league management. Even my...

Credit Union Times Publisher Mike Welch's recent D-Day column on his pet peeves (CU Times, June 6) sparked one of my own. We stopped referring to our many "branches" as such about a year ago. Just as we stopped calling our "tellerless" branches "Service Centers." Now we call them all...

The double spread testimonial advertisement in this issue, entitled, "Credit Union Times has covered NAFCU for 12 years," (on pages 62-63) highlights our ability to cover for our readers a multitude of important credit union educational conferences throughout the year. It is not unusual for most credit union publications to...

Here are typical staff profiles for an IT department at credit unions of three different sizes. These profiles are composites put together by CUES Tech Port based on results of its February 2001 Technology Staffing survey and conversations with subscribers to the CUES technology advisory service. Small - A $75...

ARVADA, Colo. - The Colorado Financial Services Board will hold a public hearing on July 13 to consider the application from Colorado Central Credit Union, Arvada, to expand its field-of-membership to include a geographic community. Colorado Central, the 17th largest state-chartered CU in the state, has almost 20,000 members. It...