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SAN ANTONIO, Texas - Security Service Federal Credit Union has been honored by the Professional Teleservice management Association as the winner of its 2001 Call Center of the Year award. The over $2 billion credit union was singled out for its commitment to employees, members quality service and community involvement....
WASHINGTON-Still in shock over the commercial jetliner crashes that eventually toppled the World Trade Center and careened into the west side of the Pentagon building on September 11, at press time the credit union trade associations, leagues, and NCUA scurried about to gather information and offer assistance to those inside...
In today's fast-paced society, writing a check, or standing behind someone who is, has become a frustrating and time-consuming task. More than ever, consumers are turning to debit cards for a wide variety of goods and services that have traditionally been purchased with checks or cash. In fact, debit card...
FORT LAUDERDALE, Fla. - Imagine converting a personal computer into a personal ATM. E-monee.com, an Internet payment system, is trying to make that a reality by offering consumers an alternative to credit cards. Here is how it works: Consumers link an E-monee account to their personal bank account and can...
COLUMBIA, S.C. - A former credit union president has been convicted in federal court on eight charges stemming from his involvement with a sports agent accused of stealing hundreds of thousands of dollars from his clients. Andre Lewis, 41, faces up to 20 years on each of the charges when...
San Antonio Federal Credit Union, has appointed Carol Teitz, supervisory board chairperson; John Hayes, director; and David Velasquez, director and Demetrius K. Bivins as supervisory committee director. Shell Federal Credit Union, Deer Park, Texas, has announced that Board Director Johnny Garrison has recently passed away. Garrison was active in political...
The tragic terrorist attacks against the World Trade Center, a pillar of America's economic might, and the Pentagon, a monument to America's military power and the plane crash in Pennsylvania, left a nation stunned and looking for answers. Credit unions throughout the country rallied to help the nation begin the...
NEW YORK - Being aggressive has paid off for Actors Federal Credit Union-it is now the number one credit union deployer of ATMs here. Currently AFCU has over 32 ATMs in place with more than 15 additional on the way. Roughly two-thirds of AFCU ATMs are located in McDonald's restaurants...
SACRAMENTO, Calif. -The Golden 1 Credit Union President/Chief Executive Officer Stanley C. Hollen has announced members will reap the benefits of its sale of STAR ATM Network stock. The $20 Million Member Rewards Program will pass rewards to members in the form of a one-time relationship bonus dividend and a...
FORT WORTH, Texas - "This is clearly an act of hate and it's sad to see that this is what the world has come to," said John Tippets, president/CEO of American Airlines Employees FCU. Two of the hijacked flights were American Airlines' flights. Tippets vowed that the credit union will...
From Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Alacriti
The rise of instant payments and digital-first banking are driving credit unions to rethink their payment strategies. Learn how one credit union made key decisions around adopting instant payments, modernizing loan payments, and improving the member experience. Get insights into their approach, the challenges they overcame, and the results they achieved.
Download ResourceFrom Alogent
This eBook offers some best practices for efficient exception tracking along with basic definitions.
Download ResourceFrom Alogent
Credit unions thrive on member relationships, but outdated systems and processes often get in the way. This white paper explores the benefits of a person-centric approach and how it can help your organization thrive.
Download ResourceFrom Alacriti
Learn how modern reporting tools can empower your credit union to monitor payment trends, manage staffing needs, improve overall efficiency, and enhance your member experience.
Download ResourceFrom Alogent
Streamline receivables, reduce manual tasks, and improve cash flow with advanced lockbox solutions tailored for your credit union’s needs - inclusive of paper and electronic workflows.
Download ResourceFrom Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download ResourceFrom Elan Credit Card
Unlock insights into the spending habits and motivations of new cardholders! Explore why so many chose general-purpose credit cards and what this trend means for industry leaders.
Download ResourceFrom Elan Credit Card
Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Elan Credit Card
As quickly as technology advances, so do the expectations of your members. Learn what digital capabilities and solutions are trending, how much credit unions are investing, and what’s next in payments innovation.
Download ResourceFrom Elan Credit Card
Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.
Download ResourceFrom Elan Credit Card
Struggling to find the balance between an appealing credit card rewards program and the cost of managing it? These consumer trends and industry perspectives will help guide your credit union to building a viable program in 2025.
Download ResourceFrom Alogent
Managing growing volumes of digital and physical information is becoming more of a challenge for credit unions. Discover a solution that simplifies workflows, ensures compliance, and enhances service delivery. Learn how to increase efficiency, secure data, and improve member experiences.
Download ResourceFrom Velera
Members make payment decisions based on more than just convenience--psychological factors play a crucial role. Learn how to align your credit union’s strategies with member mindsets to enhance engagement, encourage loyalty, and drive sustainable growth. Discover key insights from new research that can help you connect with members in more meaningful ways.
Download ResourceFrom Alkami
The future of banking demands more than innovation--it requires actionable strategies. This 2025 playbook outlines 3 key strategies your credit union must adopt to thrive.
Download ResourceFrom Alkami
Packed with data, insights and actionable strategies, this report outlines how your credit union can accelerate digital transformation initiatives in business banking to maintain market share in the increasingly competitive sector.
Download ResourceFrom Open Lending
Gain valuable insights into the latest trends shaping near- and non-prime auto lending, with expert analysis of market recovery, regional dynamics, and consumer behavior.
Download ResourceFrom CPI
Discover five critical factors you should consider when choosing to deploy an instant issuance solution -- all of which can affect cost, efficiency and member experience.
Download ResourceFrom Alkami
This comprehensive market study dives deep into the contrasting views between financial institutions and account holders, offering critical insights that can drive your credit union's strategic decisions.
Download ResourceFrom CPI
We worked with an independent researcher to conduct an online survey of over 2000 credit and debit card users to find out how people pay everyday. Download the results!
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Alacriti
The rise of instant payments and digital-first banking are driving credit unions to rethink their payment strategies. Learn how one credit union made key decisions around adopting instant payments, modernizing loan payments, and improving the member experience. Get insights into their approach, the challenges they overcame, and the results they achieved.
Download ResourceFrom Alogent
This eBook offers some best practices for efficient exception tracking along with basic definitions.
Download ResourceFrom Alogent
Credit unions thrive on member relationships, but outdated systems and processes often get in the way. This white paper explores the benefits of a person-centric approach and how it can help your organization thrive.
Download ResourceFrom Alacriti
Learn how modern reporting tools can empower your credit union to monitor payment trends, manage staffing needs, improve overall efficiency, and enhance your member experience.
Download ResourceFrom Alogent
Streamline receivables, reduce manual tasks, and improve cash flow with advanced lockbox solutions tailored for your credit union’s needs - inclusive of paper and electronic workflows.
Download ResourceFrom Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download ResourceFrom Elan Credit Card
Unlock insights into the spending habits and motivations of new cardholders! Explore why so many chose general-purpose credit cards and what this trend means for industry leaders.
Download ResourceFrom Elan Credit Card
Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Elan Credit Card
As quickly as technology advances, so do the expectations of your members. Learn what digital capabilities and solutions are trending, how much credit unions are investing, and what’s next in payments innovation.
Download ResourceFrom Elan Credit Card
Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.
Download ResourceFrom Elan Credit Card
Struggling to find the balance between an appealing credit card rewards program and the cost of managing it? These consumer trends and industry perspectives will help guide your credit union to building a viable program in 2025.
Download ResourceFrom Alogent
Managing growing volumes of digital and physical information is becoming more of a challenge for credit unions. Discover a solution that simplifies workflows, ensures compliance, and enhances service delivery. Learn how to increase efficiency, secure data, and improve member experiences.
Download ResourceFrom Velera
Members make payment decisions based on more than just convenience--psychological factors play a crucial role. Learn how to align your credit union’s strategies with member mindsets to enhance engagement, encourage loyalty, and drive sustainable growth. Discover key insights from new research that can help you connect with members in more meaningful ways.
Download ResourceFrom Alkami
The future of banking demands more than innovation--it requires actionable strategies. This 2025 playbook outlines 3 key strategies your credit union must adopt to thrive.
Download ResourceFrom Alkami
Packed with data, insights and actionable strategies, this report outlines how your credit union can accelerate digital transformation initiatives in business banking to maintain market share in the increasingly competitive sector.
Download ResourceFrom Open Lending
Gain valuable insights into the latest trends shaping near- and non-prime auto lending, with expert analysis of market recovery, regional dynamics, and consumer behavior.
Download ResourceFrom CPI
Discover five critical factors you should consider when choosing to deploy an instant issuance solution -- all of which can affect cost, efficiency and member experience.
Download ResourceFrom Alkami
This comprehensive market study dives deep into the contrasting views between financial institutions and account holders, offering critical insights that can drive your credit union's strategic decisions.
Download ResourceFrom CPI
We worked with an independent researcher to conduct an online survey of over 2000 credit and debit card users to find out how people pay everyday. Download the results!
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download Resource