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It is understood in the industry that retention of membership improves dramatically when each member participates in one additional credit union program. Ultimately, each credit union sets a goal to be each member's primary financial institution. Effective delivery will bring your institution a step closer to that goal. Meaningful programs...

Once again Mike Welch has exceeded my expectations! In his recent publisher's column regarding conferences and the avoidance of dealing with controversial issues, he described a feeling that I have had for years. The failure to address controversy doesn't simply stop at national meetings however. Our own state meetings have...

ALEXANDRIA, Va.-Rather than wait for Congress to decide bankruptcy abuse reform measures that have been debated for four congressional sessions now, credit unions are doing what they can to help members avoid bankruptcy and help themselves at the same time. A recent report (See story page 3) indicated that bankruptcy...

HARRISBURG, Pa. - The $1.6 billion Pennsylvania State Employees Credit Union is taking the paper out of its online home banking sign-up process through the use of e-signature authorization. Prior to this, PSECU members could fill out an application online, but they would later have to sign a paper document....

TALLAHASSEE, Fla. - Bill Birdwell hasn't exactly eased his way into the CEO position at Southeast Corporate FCU. Instead he's thundered in with his competitive guns blazing. Change has come swiftly at the $2.8 billion Southeast Corporate FCU under the guidance of Birdwell, who assumed the CEO position in June....

ALEXANDRIA, Va.- Last quarter, April 1 through June 30, bankruptcy filings rose 24.5% over the same period last year, making it the highest quarterly period ever for bankruptcies, according to data by the Administrative Office of the U.S. Courts. Filings increased from 321,729 in the second quarter of 2000 to...

ARLINGTON, Va.-With several reports of a shrinking budget surplus, credit union and other community development financial institutions may have to settle for a compromise between the Senate and House VA-HUD appropriations bill allotment for the Community Development Financial Institutions (CDFI) fund. According to NAFCU Director of Legislative Affairs Charlie Frohman,...

First Financial Credit Union, West Covina, Calif., has promoted Robert Behrens to vice president of risk management. Riverside County's Credit Union, Calif., has named Ann Grafsky assistant vice president for strategic planning and Elaine Walker assistant vice president for branch operations. Redwood Credit Union, Santa Rosa, Calif., has named Renee...