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SYDNEY, Australia - Credit unions down under can crow as they read about a new study on financial service customer satisfaction. Not only are they highly rated, they are winning the battle. The research is done periodically by a group called Eureka. They report that only one in four customers...

Credit union credit card firms like Payment Systems for Credit Unions, Card Systems for Credit Unions and TNB Card Services have long been urging credit unions to stay in the credit/debit card game to take advantage of increased member loyalty and branding opportunities stemming from a strong plastic program. From...

SALT LAKE CITY - Credit union core processor Computer Consultants Corporation (www.cccorp.com) has announced that both its Mercury and Director 4 credit union information software systems are now fully compatible with Microsoft's new Windows XP operating system. New Mercury or Mercury-On-Demand users are free to choose hardware with either Windows...

WAUKESHA, Wis. - It has only been six months since Landmark Credit Union opened its first in-store branch in a Milwaukee Wal-Mart store, but it has already exceeded $4 million in savings accounts. The original goal was to reach $4 million by the end of the year. International Banking Technologies...

ALEXANDRIA, Va.-In a letter to credit unions (01-FCU-06), NCUA said that an FDIC-sponsored financial education program, called `Money Smart' is a good guide for credit unions to offer their members. Though the program is not credit union specific, because there are not copyright restrictions, it may be adapted to better...

WEST PALM BEACH, Fla. - Veterans or relative newcomers, CEOs seem to share a lot of basic attitudes toward issues facing credit unions today: field of membership expansion, CUSOs, growing competition, the role of credit union boards, and looming challenges. To learn CEOs' opinions on some important issues facing credit...

ALEXANDRIA, Va.-Under the Gramm-Leach-Bliley Act, NCUA was required to provide guidance to credit unions regarding the unauthorized disclosure of financial information. To that end, NCUA has developed its Guidance on Identity Theft and Pretext Calling to protect credit union members from these types of fraud. The guidance summarizes pertinent laws;...

RANCHO CUCAMONGA, Calif. - Arguing that members of federally insured credit unions should have the same grace period in deposit coverage that customers of federally insured banks have when two banks merge and the merger results in them having deposits of more than $100,000 in the combined financial, the California...