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Thanks for publishing Lecia Roundtree's well-written opinion article on outsourcing in the July 16th issue ("Increasing Human Resource Efficiencies Through Outsourcing.") In addition to some of the excellent points Roundtree makes, outsourcing is sometimes the only option for small and mid-sized credit unions that need expertise in areas they have...

SAN DIMAS, Calif. - NCUA Board member Deborah Matz visited WesCorp's headquarters recently, the second corporate she's visited in the last few weeks. Matz and the rest of the NCUA Board visited VolCorp earlier this month. At WesCorp, Matz met with senior management and was briefed on the operations of...

WASHINGTON-Association of Corporate Credit Unions Chairman Bruce Fahnestock said the group is highly interested in the Senate's action on credit unions' Central Liquidity Facility. "We look forward to working with the Senate after the summer recess to complete the action on appropriations for the Central Liquidity Facility," Fahnestock, president and...

OSTON-Focus on process and not substance in negotiations and all parties should walk away from the table better, according to Collaborative Thinking President Michael Chaffers. It is rare that parties to negotiations sit down and think about how to talk with the other party, yet "It's one of the most...

SALEM, Ore. - Lorrell Bruce is being remembered by the World Council of Credit Unions and those he worked with at the Caribbean Confederation of Credit Unions for his dedication to expand the credit union movement and to leverage credit unions to improve the value of people's lives. Bruce died...

BOSTON - Credit unions need to develop personnel manuals more thoroughly and then pay more attention to them, a lawyer who defends businesses against employee lawsuits told NAFCU attendees. "I can't tell you how many times I have had a client call to tell me an employee has been doing...

BOSTON-Often when credit union officials and others in the financial services industry hear the word privacy, the first thing that comes to mind is regulations and privacy notices. According to Fidelity Investment Chief Privacy Officer Leigh Williams, that should not be the case, even though those matters are important. Member...

BOSTON-Three major, incorrect perceptions of credit unions exist that the community needs to work to reverse, NCUA Board Member Deborah Matz told attendees of NAFCU's 36th Annual Conference. Matz said that there are three dangerous misperceptions some lawmakers have about credit unions: that large credit unions are just like banks;...