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ANCHORAGE - Denali Alaskan Federal Credit Union staffers are now "working the floor" of their latest branch. "We designed the new branch to provide quicker, more efficient transactions across a variety of financial areas," said Denali Alaskan President/CEO Bob Teachworth. "So we are taking people out of the `traditional' teller...
AUSTIN, Texas - With the approval of Proposition 16 by Texas voters in September, the Texas Credit Union Commission was granted the power to issue interpretations on home equity lending provisions found in Section 50, Article XVI of the Texas Constitution. The likelihood of interpretations being made before year-end is...
ELGIN, Ill. - Lending Solutions, Inc. looked in-house for its new CEO, naming Lee Kolquist to the position, replacing Mark Johnson. Kolquist, 45, is relatively new to LSI, coming aboard in May of 2002 as Vice-President of Corporate Strategy after a 16-year career at Stewart Associates, Inc./CUNA Mutual Group. CUNA...
SAN JOSE, Calif. - Technology Credit Union continues the growing trend of credit unions adding member notification functionality to their online banking systems. The CU announced that eNotifications are now available to any member who logs on to Tech CU's online banking site. They can receive personalized e-mail notifications and...
ALEXANDRIA, Va.-CUNA and NAFCU pointed out several regulations that could use some tweaking in NCUA's statutorily mandated 10-year review of regulations. The federal banking agencies recently launched their reviews of their regulations as mandated under the Economic Growth and Regulatory Paperwork Reduction Act of 1996. NCUA requested comments on regulations...
PLYMOUTH, Mich. - The full Michigan Senate was expected to take up legislation on Wednesday, Oct. 15 and Thursday, Oct. 16 that will significantly overhaul the state's credit union laws and regulations for the first time since 1986. The Michigan Credit Union League hoped Senate Bill 496 would be taken...
WASHINGTON - Despite his unpopularity with 55% of the voters who chose to recall former Gov. Gray Davis, the California Credit Union League had a strong, working relationship with him and the league has vowed to build just as keen of an alliance with Gov.-Elect Arnold Schwarzenegger (See related story...
Section 705 Federal Credit Union, Lafayette, La., longtime Chairman Emeritus Clarence B. Baldridge, Jr. has died at the age of 69. Baldridge, who retired from the credit union board in March, served on the credit union's board for 30 years; 29 of those as chairman. A retired postmaster at the...
Hindsight, as they say, is 20/20. So when you look back at how credit union technology has evolved over the years, it's easy to view it all as natural, logical, and almost inevitable. But I don't think any of us truly appreciated the significance of each technological advancement as it...
ST. PAUL, Minn. - Debt protection insurance makes perfect sense for Honeywell FCU. The credit union primarily serves employees and family members of Honeywell, a well-known producer of thermostats and other control equipment. At its height the company employed over 18,000 employees, but the number dwindled to about 5,300 after...
From Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom Auvik
This article explores 50 eye-opening statistics and trends about shadow IT and its growing impact of unmanaged SaaS applications on your credit union’s security and efficiency. Equip yourself with knowledge to address the challenges and enhance your IT strategy.
Download ResourceFrom Auvik
When credit unions can streamline operations, capture cost savings and spend less time on administrative tasks, they can focus their time and savings towards enhancing the member experience and growth. This case study outlines how to achieve this by managing your software applications, associated license waste and controlling shadow IT.
Download ResourceFrom CPI
We worked with an independent researcher to conduct an online survey of over 2000 credit and debit card users to find out how people pay everyday. Download the results!
Download ResourceFrom Laserfiche
Discover the latest research into information management, digital transformation, and member experience challenges facing credit unions today. This report reveals best practices, key trends, and actionable strategies to optimize your operations, enhance member satisfaction, and drive growth.
Download ResourceFrom boost.ai
Delivering high-quality voice support for members at scale is challenging. This guide explores how conversational IVR can help credit unions deliver exceptional member service through personalized, engaging and automated experiences.
Download ResourceFrom CPI
Is your credit union ready to offer instant issuance? Discover the top six reasons why a SaaS software hosting model is the ideal choice compared to Software for Purchase (SFP).
Download ResourceFrom Genetec
Is your credit union still relying on outdated physical security systems that limit scalability and create siloes in your operations? Download this white paper to explore a clear path to a more resilient and agile security framework that enhances safety, streamlines operations, and ensures compliance.
Download ResourceFrom Elan Credit Card
Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.
Download ResourceFrom Trellance
Becoming data-driven is a priority for most credit unions. But figuring out how is another story. Download this guide and learn how to start thinking about your data journey differently to build an effective action plan for the future.
Download ResourceFrom boost.ai
Conversational AI is revolutionizing member service, especially in financial services. This guide explores the methodology behind using conversation AI, and how it’s already creating value for financial organizations.
Download ResourceFrom Trellance
Where has all the tech talent gone for credit unions? Accelerating digitization, due to factors like covid and current market conditions, will continue to bottleneck tech talent for credit unions into the foreseeable future. This white paper explores how you can address the shortage and build a tech talent force for your credit union.
Download ResourceFrom Auvik
Shadow IT can be tricky to manage alone at your financial institution, so we’ve built this eBook to help you out.
Download ResourceFrom Upstart
Learn how AMOCO FCU built out a personal loan portfolio and added hundreds of new members, all while strategically managing liquidity and the balance sheet amidst a high interest rate environment.
Download ResourceFrom boost.ai
How is conversational AI set to transform customer experience (CX) this year and beyond? Download your guide for actionable insights to elevate your credit union’s CX and drive growth.
Download ResourceFrom Open Lending
Millennials and Gen Z consumers represent a significant opportunity for credit union lenders. This report uncovers key trends and insights about their credit outlook and how to capture their long-term value.
Download ResourceFrom Alkami
This report outlines an array of digital banking metrics to help you better gauge your credit union’s effectiveness and make smarter decisions about your digital resources
Download ResourceFrom Melissa
Download this white paper and discover how advanced eIDV (electronic identity verification) technologies can safeguard your credit union against escalating fraud threats.
Download ResourceFrom Melissa
Discover how KYB (Know Your Business) strategies can add a crucial layer to your financial risk management, ensuring compliance and protecting against fraud in your business relationships.
Download ResourceFrom State National
Worried that Collateral Protection Insurance (CPI) on a borrower’s loan might increase the likelihood of default? Good news - it’s actually an opportunity to protect your members.
Download ResourceFrom State National
Are your credit union’s partnerships enabling growth or hindering your success? Explore the importance of high-value partners in navigating the complexities of the digital age with confidence to effectively serve your members.
Download ResourceFrom State National
Based on new Filene research, AI is, unsurprisingly, at the top of credit union leaders’ minds this year. Explore the obstacles and opportunities presented by AI, how it’s being used in credit unions, and steps to build your own AI roadmap.
Download ResourceFrom Alkami
Discover how your credit union can attract and retain millennials with this data-back study. Understand how millennials' financial behaviors, preferences, and perceptions differ from other generations, and learn how you can leverage these insights to drive engagement and growth.
Download ResourceFrom Open Lending
The auto loan industry is undergoing a period of significant change. Traditional methods of assessing creditworthiness are proving insufficient in the face of rising delinquencies. This report explores the challenges lenders face and strategies to overcome them.
Download ResourceFrom Elan Credit Card
Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.
Download ResourceFrom State National
By harnessing the power of data, credit unions can enhance their services, optimize operations, and better serve their members. Here are 9 FAQs and answers about using predictive data.
Download ResourceFrom State National
As economic experts scrutinize current data and trends, they predict that the path ahead is likely to have its share of obstacles. This white paper outlines strategies to monitor and navigate various risk factors impacting auto financing to better protect your credit union.
Download ResourceFrom Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download ResourceFrom Melissa
Did you know the risk for member turnover drops from 50% to 25% when a member has two or more products with your credit union?² This whitepaper outlines the critical role that clean data plays in helping your credit union retain and grow membership.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Open Lending
This white paper offers credit unions a strategic advantage with insights for planning and exploring new opportunities in the evolving automotive financing landscape. Leverage this information to contribute to the long-term success and sustainability of your credit union in 2024.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom Auvik
This article explores 50 eye-opening statistics and trends about shadow IT and its growing impact of unmanaged SaaS applications on your credit union’s security and efficiency. Equip yourself with knowledge to address the challenges and enhance your IT strategy.
Download ResourceFrom Auvik
When credit unions can streamline operations, capture cost savings and spend less time on administrative tasks, they can focus their time and savings towards enhancing the member experience and growth. This case study outlines how to achieve this by managing your software applications, associated license waste and controlling shadow IT.
Download ResourceFrom CPI
We worked with an independent researcher to conduct an online survey of over 2000 credit and debit card users to find out how people pay everyday. Download the results!
Download ResourceFrom Laserfiche
Discover the latest research into information management, digital transformation, and member experience challenges facing credit unions today. This report reveals best practices, key trends, and actionable strategies to optimize your operations, enhance member satisfaction, and drive growth.
Download ResourceFrom boost.ai
Delivering high-quality voice support for members at scale is challenging. This guide explores how conversational IVR can help credit unions deliver exceptional member service through personalized, engaging and automated experiences.
Download ResourceFrom CPI
Is your credit union ready to offer instant issuance? Discover the top six reasons why a SaaS software hosting model is the ideal choice compared to Software for Purchase (SFP).
Download ResourceFrom Genetec
Is your credit union still relying on outdated physical security systems that limit scalability and create siloes in your operations? Download this white paper to explore a clear path to a more resilient and agile security framework that enhances safety, streamlines operations, and ensures compliance.
Download ResourceFrom Elan Credit Card
Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.
Download ResourceFrom Trellance
Becoming data-driven is a priority for most credit unions. But figuring out how is another story. Download this guide and learn how to start thinking about your data journey differently to build an effective action plan for the future.
Download ResourceFrom boost.ai
Conversational AI is revolutionizing member service, especially in financial services. This guide explores the methodology behind using conversation AI, and how it’s already creating value for financial organizations.
Download ResourceFrom Trellance
Where has all the tech talent gone for credit unions? Accelerating digitization, due to factors like covid and current market conditions, will continue to bottleneck tech talent for credit unions into the foreseeable future. This white paper explores how you can address the shortage and build a tech talent force for your credit union.
Download ResourceFrom Auvik
Shadow IT can be tricky to manage alone at your financial institution, so we’ve built this eBook to help you out.
Download ResourceFrom Upstart
Learn how AMOCO FCU built out a personal loan portfolio and added hundreds of new members, all while strategically managing liquidity and the balance sheet amidst a high interest rate environment.
Download ResourceFrom boost.ai
How is conversational AI set to transform customer experience (CX) this year and beyond? Download your guide for actionable insights to elevate your credit union’s CX and drive growth.
Download ResourceFrom Open Lending
Millennials and Gen Z consumers represent a significant opportunity for credit union lenders. This report uncovers key trends and insights about their credit outlook and how to capture their long-term value.
Download ResourceFrom Alkami
This report outlines an array of digital banking metrics to help you better gauge your credit union’s effectiveness and make smarter decisions about your digital resources
Download ResourceFrom Melissa
Download this white paper and discover how advanced eIDV (electronic identity verification) technologies can safeguard your credit union against escalating fraud threats.
Download ResourceFrom Melissa
Discover how KYB (Know Your Business) strategies can add a crucial layer to your financial risk management, ensuring compliance and protecting against fraud in your business relationships.
Download ResourceFrom State National
Worried that Collateral Protection Insurance (CPI) on a borrower’s loan might increase the likelihood of default? Good news - it’s actually an opportunity to protect your members.
Download ResourceFrom State National
Are your credit union’s partnerships enabling growth or hindering your success? Explore the importance of high-value partners in navigating the complexities of the digital age with confidence to effectively serve your members.
Download ResourceFrom State National
Based on new Filene research, AI is, unsurprisingly, at the top of credit union leaders’ minds this year. Explore the obstacles and opportunities presented by AI, how it’s being used in credit unions, and steps to build your own AI roadmap.
Download ResourceFrom Alkami
Discover how your credit union can attract and retain millennials with this data-back study. Understand how millennials' financial behaviors, preferences, and perceptions differ from other generations, and learn how you can leverage these insights to drive engagement and growth.
Download ResourceFrom Open Lending
The auto loan industry is undergoing a period of significant change. Traditional methods of assessing creditworthiness are proving insufficient in the face of rising delinquencies. This report explores the challenges lenders face and strategies to overcome them.
Download ResourceFrom Elan Credit Card
Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.
Download ResourceFrom State National
By harnessing the power of data, credit unions can enhance their services, optimize operations, and better serve their members. Here are 9 FAQs and answers about using predictive data.
Download ResourceFrom State National
As economic experts scrutinize current data and trends, they predict that the path ahead is likely to have its share of obstacles. This white paper outlines strategies to monitor and navigate various risk factors impacting auto financing to better protect your credit union.
Download ResourceFrom Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download ResourceFrom Melissa
Did you know the risk for member turnover drops from 50% to 25% when a member has two or more products with your credit union?² This whitepaper outlines the critical role that clean data plays in helping your credit union retain and grow membership.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Open Lending
This white paper offers credit unions a strategic advantage with insights for planning and exploring new opportunities in the evolving automotive financing landscape. Leverage this information to contribute to the long-term success and sustainability of your credit union in 2024.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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