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Based on the thunderous applause at the conclusion of the much-anticipated "debate" between the CEO of the second largest credit union in the country, Jim Blaine, and the chairman of the ABA, Ken Fergeson, at the just-concluded CUNA GAC in Washington, I must have been the only person among the...

GREENSBORO, N.C. - The North Carolina Credit Union League (NCCUL) has named Jeff Hardin communications specialist. "We have a great story to tell, and we're very excited to be adding a `storyteller' to our staff to do just that," said Tracey Michael, NCCUL assistant vice president of marketing. Hardin comes...

SEATTLE - Three burly guys with tire irons in their hands come knocking on the door late at night demanding payment on a "loan" - or else. That may be the television or movie image of those in the "collections" business. It may even be the perception of some in...

WASHINGTON-A white powdery substance spilled out of an envelope containing an Indian passport in mid-February at a satellite U.S. State Department office. The powder eventually tested negative, according to State Department officials. State Department Federal Credit Union Vice President for Member Services Charles Holmes said the powder had apparently been...

PENSACOLA, Fla. - When it comes to retail delivery the call center can sometimes be overlooked, but not at Navy Federal Credit Union. The world's largest credit union has made its first inbound remote call center, which opened its doors this past November, an employee-focused environment literally designed to increase...

ARLINGTON, Va.-NAFCU has announced that it is looking nominees for its annual awards competitions. NAFCU's "Beyond Expectations" awards competition recognizes credit unions and officials for Federal Credit Union of the Year, Professional of the Year, and Volunteer of the Year in two asset size categories divided at that $150 million...

CLEARWATER, Fla. - Card Services for Credit Unions, the association of credit unions who process their card transactions with Certegy, has recognized credit unions which had outstanding card marketing programs and efforts in 2003. The CAMEO award announcement in particular highlighted the efforts of the $20 million Human Service Employees...

INDIANAPOLIS - re:Member Data Services has launched the first phase of its new core data processing system - a software solution the company says can give credit unions more reason to hang onto their credit card portfolios. The RDSNet credit card module is now in use at $48 million JM...