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WASHINGTON - With an increasing number of credit unions getting involved with indirect lending to boost their auto loan portfolios, CUs are quickly learning to appreciate and leverage the power of the Internet in the auto buying process. A white paper from Callahan & Associates, Using Your Website to Capture...

ORLANDO, Fla. - Worldwide Interactive Services Inc., a provider of audio response and wireless and Internet banking under the name YourMSR.com, says it has received SAS 70 certification from the American Institute of Certified Public Accountants. "The SAS 70 process ensures that we are crossing every T and dotting every...

BINGHAMPTON, N.Y. - Empire Corporate FCU has selected XONITEK Systems Corporation to implement e-Synergy, its lean office solution. Empire will utilize e-Synergy to manage its knowledge base, as well as its documents, projects, and workflow. According to XONITEK, while managing the information flow between employees, customers, and suppliers, e-Synergy adapts...

I have read with interest the coverage and commentary regarding the negotiations between CUNA Mutual and the Office and Professional Employees International Union (OPEIU) Local 39. Like many employees at CUNA Mutual, I've spent my entire career here - more than 17 years. I started in an entry level job...

Amid mergers and consolidations, industry upheavals, technical change, competitive pressures, and compliance deadlines, how does a credit union decide whether to take on the task of in-house ATM operations or to outsource this critical member service function? The question is a complex one, but once we cast aside the jargon...

HARRISBURG, Pa. - David Zuern, president/CEO, Waypoint Financial Corp. was elected chairman of the Pennsylvania Bankers Association, effective July 1. Zuern served as state Secretary of Banking under former Gov. Tom Ridge. The Pennsylvania Credit Union Association described him as being a "proactive Secretary" who was responsible for establishing roundtables...

WATERLOO, Iowa- John Deere Community Credit Union (JDCCU) has set aside $5 million to assist qualifying members with a special storm damage loan program. Given recent storms that have hit across the state the loan is designed to help members who have suffered a loss due to tornado, flooding, and...

MALVERN, Pa. - AFTECH President Joe Antellocy isn't one to beat around the bush or dodge questions. He doesn't try to hide the fact that AFTECH's customer relations historically hasn't been the best. "Our focus was always product creation. This was an organization driven by programmers, run by programmers," said...