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LOWELL, Mass. - In a bid to differentiate itself from the competition, Jeanne D'Arc Credit Union is rolling out a Legendary Service program that accentuates its personal dedicated member service. The premise of the internal program is to recognize employees for their service excellence. Beginning January 1st, each branch lobby...

WASHINGTON-The federal financial institution regulators, including NCUA, announced the publication of a new resource encouraging consumers to avoid overdraft and bounced-check fees by being responsible with accounts. The message of the joint brochure, entitled Protecting Yourself from Overdraft and Bounced-Check Fees, is that the best way to avoid overdraft and...

MILWAUKEE-In a bid to combat rising volume at payday loan shops and steer low-income borrowers and savers into credit unions, the Wisconsin Credit Union League has formally debuted a partnership with Filene Research Institute to produce a new "service model" - going beyond check cashing and wire transfer - that...

WEST PALM BEACH - Interested in generating a buzz about your next grand opening? Then serve the ribbon cutting as a side dish rather than the main course. "Just cutting the ribbon is painful for all involved -it's so boring and it doesn't have to be," said Greater TEXAS Federal...

BATTLE CREEK, Mich. - Kellogg Community Federal Credit Union has teamed up with Felpausch Food Centers to install an in-store credit union branch including a full service ATM in Lakeview. "We are very excited about our new partnership with Felpausch-the two organizations are a good match with similar goals of...

DENVER - With the acquisition of former Diakonia Credit Union, San Antonio-based Security Service Federal Credit Union has opened its first Denver branch. "We are pleased to welcome the members from this struggling credit union who are now members of the 11th largest credit union in the nation," says John...

WINSTON-SALEM, N.C. - Team Allegacy, a group of 26 cyclists from Allegacy Federal Credit Union has helped raise $18,000 to benefit the National Multiple Sclerosis (MS) Society and people in the Piedmont Triad area who are living with MS. Last year Team Allegacy's 10 riders raised $8,000. "This year, quite...

BURLINGTON, Vt. - Vermont State Employees Credit Union is part of a unique alliance here dedicated to raising public awareness of Vermont cooperatives. Launched by local Cabot Creamery, the Vermont Alliance of Cooperatives was initially formed to just promote October as Co-op Month, but the group hopes its joint awareness...