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Simone Suri oversees legal, risk, compliance, audit and fraud for Members Cooperative CU, but enforcing rules is just one part of her story.
AI can be applied to several key areas, including in the branch, online and through proactive outreach and follow-up.
Senate Republican introduces "Secure Payments Act" to stop and study the proposal's impact on consumers.
Credit unions still increased portfolios at twice the rate of banks and others in Q1.
OnPath's Jared Freeman is named CEO and former Louisiana FCU President/CEO Rhonda Hotard becomes president.
EVP Chuck Kelly is named interim CEO; the board launches a search for the next leader.
Honors are revealed by MSUFCU and DCUC, while CU Student Choice appoints a new board member.
Kelly Givens is ordered to pay $10,000 in restitution and complete two years of supervised release following her prison term.
But the payments CUSO reports credit card spending remains flat compared with a year earlier.
A complete operational overhaul isn't necessary – a bit of investment in the right areas goes a long way.