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Some CUs have permanently closed branches, but others keep opening them as they still serve as an important growth strategy.

A GAO report recommends financial regulators be consolidated, but doesn't mention the NCUA specifically.

FIs must focus on capitalizing on digital, fixing broken digital journeys, and offering better digital services and perks.

Despite a pause early in the pandemic, commercial lending began accelerating in late 2020.

Having a physical presence in a community can't be reproduced virtually, and it also plays a key role in business growth.

As credit unions contemplate weighty branch decisions, a data-driven process can be a trusty guide through sensitive territory.

Michigan Legacy CU discusses how it renovated its headquarters branch amid the pandemic with surprisingly few hiccups.

When you optimize your branch network geographically and technologically, be sure you also optimize it financially.