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NEW YORK - Step off the-beaten path when looking for a location to build your next call center and you may be in a position to cultivate a well-qualified workforce pool. A Deloitte & Touche 2000 survey of new call centers confirms that when call centers enter a small market...
There is currently a major disagreement over whether or not bank holding companies should be permitted to engage in the real estate brokerage business as an extension of their incidental powers. Banks say yes, of course. They justify it by saying things such as: It is merely a logical extension...
SCOTTSDALE, Ariz. - CU Realty an online real estate solution for credit union members, has announced that Banner Federal Credit Union, Phoenix, an affiliate of Banner Health America, has signed an agreement with the company to offer its members access to the CU Realty end-to-end online realty buying solution solution...
MADISON, Wis. - Construction is underway for Fitchburg, Wis.'s first credit union facility. CUNA Credit Union's 13,000 square-foot high-tech branch will open in July. The new credit union will include safe deposit boxes, small business services, a financial resource center for members; bilingual non-surcharging ATMs and an Internet caf with...
DESOTO, Texas - Dallas Telco Federal Credit Union and Texas Federal Credit Union are taking money management principals to heart-doubling the return for their members by halving the cost of doing business-with shared office facilities. Only a fine line, an imaginary one, separates the two credit union branches in this...
New Mexico Educators Federal Credit Union, has appointed the following employees: Tom Hagan, senior vice president of strategic marketing and development; Art Garcia, financial services district manager; Tony Dees, support services manager; Marlene Morse, training branch manager; and Eileen Fitzpatrick, central services manager. In addition, NMEFCU has promoted Becky White...
KILLARNEY, Ireland - Newly elected World Council of Credit Unions (WOCCU) Chairmen Gerry Foley, sat down with Credit Union Times in the Great Southern Hotel to discuss his credit union involvement past, present and future. Speaking with a thick brogue, Foley is known for his easy smile, warm touch, ability...
WASHINGTON-In the aftermath of Vermont Senator Jim Jeffords' party jump from Republican to Independent, the Senate has been concentrating on reorganizing itself to reflect the new Democratic control. In this effort Senator Tom Daschle (D-S.D.) has become the Senate Majority Leader, replacing Senator Trent Lott (R-Miss.), who is now the...
In her opinion article in the April 18 issue of Credit Union Times, Ann Brinkerhoff suggested that CUNA's small credit union broadcast left her with lots of unanswered questions. Ann is right! Correlating a wide range of characteristics with the degree of a credit union's success is a challenge. However,...
ST. PETERSBURG, Fla. - Dave Serlo's path to the corner office at PSCU started with NCUA. Serlo joined NCUA in 1970 as an examiner in the Pittsburgh office. He then moved to a Harrisburg, Pa. office and eventually to NCUA's headquarters. He did everything from controller, to helping manage the...
From Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Struggling to find the balance between an appealing credit card rewards program and the cost of managing it? These consumer trends and industry perspectives will help guide your credit union to building a viable program in 2025.
Download ResourceFrom Alkami
Packed with data, insights and actionable strategies, this report outlines how your credit union can accelerate digital transformation initiatives in business banking to maintain market share in the increasingly competitive sector.
Download ResourceFrom Open Lending
Gain valuable insights into the latest trends shaping near- and non-prime auto lending, with expert analysis of market recovery, regional dynamics, and consumer behavior.
Download ResourceFrom CPI
Discover five critical factors you should consider when choosing to deploy an instant issuance solution -- all of which can affect cost, efficiency and member experience.
Download ResourceFrom Alkami
This comprehensive market study dives deep into the contrasting views between financial institutions and account holders, offering critical insights that can drive your credit union's strategic decisions.
Download ResourceFrom CPI
We worked with an independent researcher to conduct an online survey of over 2000 credit and debit card users to find out how people pay everyday. Download the results!
Download ResourceFrom TransUnion
What if you could get your offer to consumers before the competition?
Download ResourceFrom Elan Credit Card
Unlock insights into the spending habits and motivations of new cardholders! Explore why so many chose general-purpose credit cards and what this trend means for industry leaders.
Download ResourceFrom Alogent
Managing deposits effectively is more crucial than ever to keep pace with member expectation. Discover how a transaction level approach to deposit automation delivers unmatched speed, a lower risk for fraud, and reduced operating costs.
Download ResourceFrom Elan Credit Card
As quickly as technology advances, so do the expectations of your members. Learn what digital capabilities and solutions are trending, how much credit unions are investing, and what’s next in payments innovation.
Download ResourceFrom Elan Credit Card
Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.
Download ResourceFrom Elan Credit Card
Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.
Download ResourceFrom Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Struggling to find the balance between an appealing credit card rewards program and the cost of managing it? These consumer trends and industry perspectives will help guide your credit union to building a viable program in 2025.
Download ResourceFrom Alkami
Packed with data, insights and actionable strategies, this report outlines how your credit union can accelerate digital transformation initiatives in business banking to maintain market share in the increasingly competitive sector.
Download ResourceFrom Open Lending
Gain valuable insights into the latest trends shaping near- and non-prime auto lending, with expert analysis of market recovery, regional dynamics, and consumer behavior.
Download ResourceFrom CPI
Discover five critical factors you should consider when choosing to deploy an instant issuance solution -- all of which can affect cost, efficiency and member experience.
Download ResourceFrom Alkami
This comprehensive market study dives deep into the contrasting views between financial institutions and account holders, offering critical insights that can drive your credit union's strategic decisions.
Download ResourceFrom CPI
We worked with an independent researcher to conduct an online survey of over 2000 credit and debit card users to find out how people pay everyday. Download the results!
Download ResourceFrom TransUnion
What if you could get your offer to consumers before the competition?
Download ResourceFrom Elan Credit Card
Unlock insights into the spending habits and motivations of new cardholders! Explore why so many chose general-purpose credit cards and what this trend means for industry leaders.
Download ResourceFrom Alogent
Managing deposits effectively is more crucial than ever to keep pace with member expectation. Discover how a transaction level approach to deposit automation delivers unmatched speed, a lower risk for fraud, and reduced operating costs.
Download ResourceFrom Elan Credit Card
As quickly as technology advances, so do the expectations of your members. Learn what digital capabilities and solutions are trending, how much credit unions are investing, and what’s next in payments innovation.
Download ResourceFrom Elan Credit Card
Struggling to keep your credit card program profitable? Discover why many leaders are turning to the agent issuing model.
Download ResourceFrom Elan Credit Card
Consumers with general-use credit cards average 37% higher monthly spend than those with co-branded cards. Learn more preferences, habits, and trends in this new report from Elan Credit Card and PYMNTS Intelligence.
Download ResourceFrom Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
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