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WASHINGTON-A white powdery substance spilled out of an envelope containing an Indian passport in mid-February at a satellite U.S. State Department office. The powder eventually tested negative, according to State Department officials. State Department Federal Credit Union Vice President for Member Services Charles Holmes said the powder had apparently been...

PENSACOLA, Fla. - When it comes to retail delivery the call center can sometimes be overlooked, but not at Navy Federal Credit Union. The world's largest credit union has made its first inbound remote call center, which opened its doors this past November, an employee-focused environment literally designed to increase...

ARLINGTON, Va.-NAFCU has announced that it is looking nominees for its annual awards competitions. NAFCU's "Beyond Expectations" awards competition recognizes credit unions and officials for Federal Credit Union of the Year, Professional of the Year, and Volunteer of the Year in two asset size categories divided at that $150 million...

CLEARWATER, Fla. - Card Services for Credit Unions, the association of credit unions who process their card transactions with Certegy, has recognized credit unions which had outstanding card marketing programs and efforts in 2003. The CAMEO award announcement in particular highlighted the efforts of the $20 million Human Service Employees...

INDIANAPOLIS - re:Member Data Services has launched the first phase of its new core data processing system - a software solution the company says can give credit unions more reason to hang onto their credit card portfolios. The RDSNet credit card module is now in use at $48 million JM...

VANCOUVER, Wash. - The ongoing fight between the $619 million Columbia Credit Union and Save CCU, a group of Columbia members who opposed changing its charter to that of a mutual thrift, is starting to work its way through the courts. As of press time, a Washington State Superior judge...

WASHINGTON-The Credit Union Regulatory Improvements Act (H.R. 3579) attracted nine more co-sponsors as CUNA closed out its annual Governmental Affairs Conference. Representatives Robert Andrews (D-N.J.), Sherwood Boehlert (R-N.Y.), Bob Filner (D-Calif.), Maurice Hinchey (D-N.Y.), Barbara Lee (D-Calif.), Eleanor Holmes Norton (D-D.C.), C.L. (Butch) Otter (R-Idaho), Ron Paul (R-Texas), and Maxine...

WASHINGTON - NASCUS Chairman Roger Little, deputy commissioner of the Michigan Office of Financial and Insurance Services didn't mince words when he spoke to GAC attendees about the challenges facing state credit unions and state regulators. He told them federal preemption of state laws is "one of the greatest threats...