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The PenFed SVP and military veteran discusses supporting veteran entrepreneurs and the fun ways he’s experimenting with AI.
Integrate AI responsibly, balancing technology with empathy and high-quality, evolving, personalized member experience.
Eighteen positions were eliminated in January. Although the credit union laid off 16 employees in November, 14 were retained with other job offers.
Higher charge-offs, stagnant income and dwindling auto lending are major contributors.
Cleveland comes from Sound CU in Washington State, where she served as EVP and COO.
There appears to be growing bipartisan support to repeal the rule.
Two vendors also share news of new roles; OnPoint creates a small business lending manager position.
Consent order requires Patelco to establish a new cybersecurity program.
Credit Union Board Modernization Act is expected to pass the House possibly as early as next week.
Now is the time to speak out, engage policymakers and defend the role of credit unions in the global financial system.