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ATLANTA - Can a member be guaranteed 100% satisfaction with their check order? John Harland Company says they can. The company has introduced Performance GuaranteeT that allows consumers who have a problem with their check order to call a dedicated toll-free number to speak directly with a Harland representative. Harland...

SAN ANTONIO, Texas - Clarke American Checks was the sole recipient of the 2001 Texas Award for Performance Excellence from the Quality Texas Foundation at the Texas Quest for Excellence Conference in Richardson, Texas on June 20. Based on the Malcolm Baldridge National Quality Award criteria and process, the Texas...

Financial Network Investment Corporation, an investment and insurance provider, has named Stephen B. Benton, senior vice president of its financial institution division. Clarke American, a provider of checks and innovative products and services, has named Steven C. Wilson associate director of marketing for its credit union division.

WASHINGTON - Callahan & Associates' online HR service, Jobs.CreditUnions.com, is a year old this month. The site has been free for both employers and job seekers, and will continue to be free, according to Callahan, however, it has launched an enhanced membership for employers for $795 a year. The enhanced...

ST. PAUL, Minn. - Affinity Plus FCU, the third largest credit union in the state, has been chosen by NCUA over four other credit unions, to merge with Metro Community Credit Union (formerly Burlington Northern CU) in Arden Hills. Affinity Plus was one of five credit unions that were chosen...

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ATLANTA - Returned check orders are burdensome to credit union members who cannot use their new checks, as well as to credit unions who have to identify and correct the reasons the checks are returned. John H. Harland Company's recently introduced ExpertMailT is designed to reduce that time. ExpertMailT identifies...