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WASHINGTON - The sides were clearly discernable at the hearing called by Rep. Richard Baker (R-La.), chairman of the House Financial Services Subcommittee on Capital Markets, Insurance and Government-Sponsored Enterprises in the wake of Freddie Mac's accounting irregularities and management shakeup, to decide whether and how to tighten the regulatory...

WASHINGTON-In a recent court filing, CUNA is claiming that a group of Missouri bankers does not have standing to challenge the state regulator's approval of field of membership expansions for TelComm Credit Union. CUNA's amicus curiae brief filed with the Missouri Supreme Court July stated that it was appropriate for...

Who says it is impossible to measure a return on investment of work/life benefit initiatives? According to a SHRM Research Quarterly on Human Capital employers should consider looking at the following five key areas: *Employee time saved - using assistance like EAP helps employees stay focused on work rather than...

BOSTON - The steady-as-she-goes growth of the worldwide customer-relationship management market is masking a sea change in how the technology is being paid for and deployed, according to a new report. "Purchasing of new CRM application software will rapidly transition to an application service provider (ASP), subscription-oriented model," says Hugh...

Texas Dow Employees Credit Union, Lake Jackson, has named Matthew Diaz vice president of internal auditing and Carol Stryker vice president/chief information officer/chief financial officer. In addition TDECU has promoted Janice Arizmendi to vice president of human resources/chief of staff.

BOCA RATON, Fla. - Creativity isn't everything when it comes to direct marketing. According to a group of experts at the CUNA Mutual Discovery Conference success in direct marketing depends 50% on the target market; 20% on the offer; 20% on the timing and only 10% on the creative. For...

I and our credit union's marketing manager Cecilia Salinas appreciated Mike Welch's Publisher's Column in the June 11th issue regarding annual reports ("Most Important Annual Report Decision: Purpose"). For the first 26 years of our existence, our annual report was an eight-and-a-half by 11-inch sheet of paper folded in half,...

MOORPARK, Calif. - Credit union data processor XP Systems has a new leader, but he's certainly not new to XP's clients. XP Systems, a Fiserv subsidiary and the processor for 300 credit unions, has named John Edwards, previously SVP of Business Development for XP, as the company's new president. Edwards,...