In response to what it called the evolving economic landscape and the changing needs of its members, the $4 billion Numerica Credit Union said Tuesday that it made the difficult decision to implement an internal restructuring, which will include laying off 25 employees.

“The economic changes include current inflation rates and challenges in our local housing market, caused by escalating housing prices and rising interest rates,” Numerica President/CEO Carla Cicero said. “These economic shifts are the driving force behind our members' evolving needs in terms of financial products and services. To ensure we are aligned with these changes, we’ve made the difficult decision to adjust staffing levels.”

Recommended For You

At the end of last year, the Spokane Valley, Wash.-based Numerica employed nearly 670 persons, according to its December 2024 Call Report. At the end of last year, the average salary and benefits per employee totaled $124,171, compared to its peer average of $103,352, Numerica’s NCUA financial performance reports showed.

Cicero said the laid-off employees will receive a generous severance package, including job placement support such as resume review and interview coaching.

“We value the contribution of all of our team members and deeply regret the need for these layoffs,” she said. “We are committed to supporting our affected employees through this transition.”

While reductions have been made across the organization in management and non-management level positions, management is still in the process of communicating these changes with team members and was unable to share the exact positions impacted.

Although economic uncertainties are expected to continue throughout the year, Cicero said she does not anticipate additional layoffs.

“This was a difficult decision made with deep consideration for our team, our members and the long-term strength of Numerica,” she said. “Our focus remains on supporting those impacted while continuing to serve our members and community with care and stability.”

Numerica said its financial position remains strong. All branches will remain open and services will continue uninterrupted.

The credit union is well-capitalized, ending last year with a net worth of 11.79%, slightly higher than the peer average of 11.12%.

Although Numerica has posted positive growth metrics in its net worth, shares, loans, assets, investments and membership from 2020 to 2023, it has seen some softening in these management ratios over the last two years.

For example, after recording loan growth of 15.05%, 10.38% and 17.58% in 2020, 2021 and 2022, respectively, Numerica’s loan growth was 3.79% in 2023 and 0.12% in 2024, compared to last year’s peer average of 2.97%, according to NCUA financial performance reports.

Peter Strozniak can be reached at [email protected].

NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Peter Strozniak

Credit Union Times reporter covering credit union operations, fraud, M&As, leagues, business continuity, and breaking news.