NCUA Boardroom. Credit/NCUA

It’s been over a week since NCUA Chairman Kyle Hauptman announced the agency will no longer publicly publish overdraft and non-sufficient fund (NSF) fee income for individual credit unions with more than $1 billion in assets.

Hauptman made the announcement in front of an audience at the America’s Credit Unions Governmental Affairs Conference – a move praised by officials at America’s Credit Unions and one they’ve been lobbying against in the year since the implementation to include overdraft fee reporting in the Call Reports.

On Tuesday, NCUA Board Member Todd Harper released a lengthy statement critical of the move by Hauptman. It is unusual for a board member to release such a statement condemning agency policy or another member of the board.

In his statement, Harper, who championed the overdraft and NSF fee reporting requirement, said credit union member-owners and the public deserve transparency from credit unions. He added, that the lack of transparency now make credit unions “worse than banks when it comes to fee disclosures.”

“Federally insured banks with more than $1 billion in assets began reporting these numbers in 2015,” Harper wrote. “Since then, consumers have benefitted as banks have lowered their reliance on such fees. In fact, the Consumer Financial Protection Bureau found that roughly two out of three banks with $10 billion or more in assets have eliminated NSF fees, saving consumers $2 billion annually. Yet, among credit unions with greater than $10 billion in assets, four out of five continue to charge NSF fees. That overreliance on such fees is one of the many reasons why the NCUA began collecting and publicly reporting this data on Call Reports.”

Harper continued, “But, by unilateral action by the Chairman, credit union member-owners and the public will now no longer have access to this important information. If credit unions are to live up to their statutory purpose of supporting the financial needs of ‘people of modest means’ and the credit union movement’s oft-touted ‘people-helping-people’ philosophy, then credit union member-owners should have access to this basic market information, so they can make better decisions about how and where to deposit and access their hard-earned money.

“While the NCUA will no longer publish overdraft and NSF fee income for individual credit unions on a real-time quarterly basis, the agency will instead collect the data during supervisory examinations. This approach, however, will likely shield credit union members from accessing the information through the Freedom of Information Act. Ultimately, this non-disclosure will result in financial exclusion, especially when one considers that NSF is a fee for not paying for an item.”

Under the new policy, which goes into effect with the March 31 Call Report cycle, the NCUA will collect overdraft and NSF fee data as part of the examination process, which would make it difficult for the public to retrieve the data under the Freedom of Information Act.

Harper continued, “In my view, the NCUA should restore fee transparency for overdraft and NSF fees on Call Reports. If the Chairman is unwilling to reverse course, then the overdraft and NSF fee data collected in the exam process at individual credit unions shouldn’t be shielded from public release through the Freedom of Information Act. If such data was once already public information, why now sweep it under the rug?

“The Chairman also noted that the appropriateness of overdrafts and NSF fees charged is a matter between a credit union and its member-owners. If those member-owners ultimately determine how their credit union is run, then credit union management should make their overdraft and NSF income upon member-owner request.”

During his comments about removing the overdraft and NSF fee reporting requirement at GAC last week, Hauptman said, “There is a well-intentioned movement aimed at protecting consumers from excessive fees, which is something we all support.”

Hauptman added, “However, we must also consider the unintended consequences of such policies,” he said. “In this instance, the previous data collection policy incentivized credit unions to avoid serving the needs of low-income and underserved communities. These fees can be the best option in a bad situation, saving money and protecting individuals’ credit scores. Overdraft also protects people from much higher costs imposed by their local governments.”

Harper concluded his comments, stating the “unnecessary decision” by Hauptman to remove the reporting requirement could be a problem for credit unions down the road. “Profiting from consumers’ problems will come back and bite you. America’s credit union member-owners deserve better.”

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Michael Ogden

Editor-in-Chief at CU Times. To connect, email at [email protected]. As Editor-in-Chief of CU Times since 2016, Michael Ogden has led the editorial team in all aspects of content strategy and execution, including the creation of the publication’s exclusive and proprietary research database of the credit union industry’s economic landscape. Under Michael’s leadership, CU Times has successfully shifted to an all-digital editorial product with new focuses on the payments, fraud, lending and regulatory beats. Most recently, he introduced a data-focused editorial product for subscribers that breaks down credit union issues into hard data, allowing for a deeper and more factual narrative for readers. In 2024, he launched the "Shared Accounts With CU Times" podcast, which offers a fresh, inside-the-newsroom perspective through interviews with leaders from the credit union industry and the regulatory world. He dives into pressing credit union issues, while revealing the personalities working behind-the-scenes to push the credit union world forward. His background includes years as a radio and TV anchor/reporter and a public relations and digital/social media manager, where he covered the food and music industries, as well as cooperatives and credit unions. Over the years, he has launched numerous exclusive video and podcast series, including a successful series of interactive backstage interviews with musicians at music festivals, showcasing his social media and live streaming production skills.