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WEST


Tracy Cole

The $2.7 billion, Springfield, Ore.-based SELCO Community Credit Union promoted Tracy Cole to vice president, commercial portfolio manager, and operations team leader for its Commercial & Business Banking division. In her new role, Cole is charged with tending to a commercial portfolio while also overseeing the Commercial & Business Banking’s operations team. Cole joined SELCO’s Commercial & Business Banking in 2016. Over the course of her 30 years in banking, she has held a wide range of roles, from teller and branch manager to commercial operations team leader and commercial portfolio manager. Cole will be based at SELCO’s Gateway Branch in Springfield.

Mark Ely

The $1.6 billion, Capitola, Calif.-based Bay Federal Credit Union hired Mark Ely as SVP and chief marketing officer. In his new role, Ely will drive the credit union’s marketing evolution, focusing on elevating brand recognition and deepening community engagement to advance its mission of growing and thriving, one smile at a time. He will also champion a forward-thinking marketing approach that reflects Bay Federal’s commitment to innovation, community and service. Ely brings over 18 years of credit union and financial services marketing leadership experience, having most recently served as vice president, digital engagement and research at the $8 billion, Enola, Pa.-based Members 1st Federal Credit Union.

EAST


Jessica Jarrell

The $392 million, Kensington, Md.-based Signal Financial Federal Credit Union hired Jessica V. Jarrell (Walters) as vice president/controller. Jarrell brings over a decade of experience in financial management, accounting and auditing, having previously served in various roles for Kearney and Company and KPMG. She earned her MBA from Bowie State University in Bowie, Md., and is a certified Project Management Professional. She will obtain her Certified Public Accountant license by March 2025.

Bertie Greer

The $2.2 billion, Lowell, Mass.-based Jeanne D’Arc Credit Union appointed Bertie Greer, PhD as its newest board member. Greer is a global supply chain management expert and engineer with an extensive background in academia, and currently serves as the Rist Family Endowed Dean and Professor of Operations Management at the Manning School of Business at the University of Massachusetts Lowell. She spent the last 20 years in higher education leadership, including as a Full Professor of Global Supply Chain Management and the Associate Dean for Strategy and Planning in the Mike Ilitch School of Business at Wayne State University in Michigan. Before transitioning to academia, Greer began her career as an engineer, working in manufacturing juggernauts including Timken Roller Bearing, Ford Motor Company and Chrysler/Jeep. Her industry experience has included buyer-supplier partnerships, manufacturing, process improvement and quality management. She currently serves as a board member on the advisory board of the Mechanical Industrial Manufacturing Engineering at the University of Toledo, Life Leaders, Inc., Shah Academy for Leadership and Innovation, Advance Office for Faculty Equity and the Review Board of Decision Science Journal of Innovative Education.

Nathan Schmidt

Nathan Schmidt, EVP, chief experience officer and digital channels for the $9.1 billion, San Diego, Calif.-based SDCCU, was selected among the 2025 Men of Influence by San Diego Metro Magazine. The award recognizes individuals who lead the way in the business industry, helping drive the local economy while making a difference in the community. Schmidt has over 25 years of financial services management and marketing experience, and in his role at SDCCU, he is responsible for strategic planning, brand, marketing, digital channels, product development, business development, and community and media relations, as well as the overall customer experience. He has earned a number of notable awards for his accomplishments and leadership in the time he has been with SDCCU, and holds an MBA from Saint Mary’s College of California.

CUSOS


Members Development Company, the credit union network’s multi-million-dollar research for development department, appointed three industry leaders to its Board of Directors.

Kyle Markland, CEO of Municipal Credit Union ($4.4 billion, New York, N.Y.), was appointed to the Board. Markland has over 40 years of experience in the credit union movement. He was CU Times’ Trailblazer CEO of the Year in 2012 and serves on the boards of the National Credit Union Foundation, Municipal Credit Union and Ronald McDonald House NYC Metro.

Kyle Markland


Brandon Riechers, president/CEO of Royal Credit Union ($5.3 billion, Eau Claire, Wis.), was appointed to the Board. He has served on the boards of the Wisconsin Credit Union League, UW-Eau Claire Foundation, Eau Claire Chamber of Commerce and the Pablo Performing Arts Center. Riechers was named a Trailblazer Under 40 by CU Times in 2014, and is a key participant in many MDC initiatives including ModernFi, AI Studio, North Star and NextUP.

Brandon Riechers


Brian Kaas, SVP of corporate development at TruStage and president and managing director of TruStage Ventures LLC, TruStage’s venture capital division, was appointed to the Board. Kaas graduated from the University of Wisconsin Law School before serving as a partner at Foley & Lardner.

Brian Kaas


Please send your People news items to Natasha Chilingerian at [email protected].

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Natasha Chilingerian

Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.