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Playbook
Sponsored by Alkami
The 2025 Digital Banking Playbook
The future of banking demands more than innovation--it requires actionable strategies. This 2025 playbook outlines 3 key strategies your credit union must adopt to thrive.
After a ransomware attack crippled its online and mobile banking operations for 17 days last summer, leading to more than $39 million in losses and affecting one million people, the $9.4 billion Patelco Credit Union agreed to a consent order with state regulators on Tuesday that requires the Dublin, Calif.-based financial cooperative to pay a $100,000 penalty and establish a new cybersecurity program.
What’s more, Patelco is facing a class action civil lawsuit brought by a dozen members in state court and a federal lawsuit filed by two members, claiming financial losses from their accounts that may have been connected to the ransomware attack that began in June. Since then, the credit union’s membership has fallen by more than 8,600 from 507,422 in June to 498,784 at the end of 2024, according to Patelco’s Call Reports filed with the NCUA.
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Playbook
Sponsored by Alkami
The 2025 Digital Banking Playbook
The future of banking demands more than innovation--it requires actionable strategies. This 2025 playbook outlines 3 key strategies your credit union must adopt to thrive.
White Paper
Sponsored by Elan Credit Card
Optimizing Your Credit Card Rewards Program
Struggling to find the balance between an appealing credit card rewards program and the cost of managing it? These consumer trends and industry perspectives will help guide your credit union to building a viable program in 2025.
Report
Sponsored by Alkami
Business Banking Digital Maturity Model
Packed with data, insights and actionable strategies, this report outlines how your credit union can accelerate digital transformation initiatives in business banking to maintain market share in the increasingly competitive sector.
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