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Credit/ShutterstockTechnology continues to evolve at an accelerating pace, making it essential for credit unions to stay ahead. However, executing technology changes effectively can be challenging. From outdated proprietary systems to third-party solutions that no longer meet organizational needs, recognizing the right time for technology changes and executing them properly is critical. Failure to do so can result in project delays, employee resistance and financial setbacks.
For credit unions, the stakes are even higher. Technology isn’t just a back-office function – it’s central to improving member experiences, enhancing efficiency and maintaining competitiveness. Establishing strong and clear processes for technology change management is crucial.
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