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The upcoming Nacha rule changes around ACH transaction monitoring went live recently, providing a wake-up call for community banks, credit unions and mid-sized financial institutions. While it may seem early to make predictions, these updates could seriously shake up operations, particularly at small and mid-sized financial institutions that manage and receive ACH transactions.

Any rule changes Nacha dispenses have a broad impact. Nacha, which governs the ACH Network, the payment system that drives safe, smart and fast direct deposits and direct payments reaching all U.S. bank and credit union accounts, made 31.5 billion ACH Network payments in 2023, valued at $80.1 trillion. The recent changes to Nacha's rules, especially the introduction of risk-based ACH transaction monitoring, have significant implications and are designed to combat the rising tide of fraud, particularly credit-push payment fraud, where the payer initiates the payment and scams such as business email compromise (BEC), vendor impersonation and payroll impersonation are becoming increasingly common.

What Are the New Nacha Rules?


At the heart of these new rules is the fight against fraud – especially in credit-push payments. Credit push payments happen when funds are distributed after authorization but not necessarily to the right source. It is a fraudster's dream scenario: They impersonate vendors, bosses or payroll departments, tricking people into sending money directly into their waiting hands.

In the past, Receiving Depository Financial Institutions (RDFIs), financial institutions able to manage ACH transactions on customers' behalf, could just sit back and handle the transaction as it came through. The responsibility to sniff out fraud was usually with the ODFI, the transaction's originating institution. But that’s no longer – the rules have changed, and now RDFIs are on the hook to step up and start catching fraud in real-time or as close to real-time as possible. This means reviewing suspicious activity, flagging transactions that do not look right, and taking initiative when returning funds that do not belong in certain accounts.

These new rules open up additional return reason codes (like Return Code R17) so that RDFIs can now send back questionable transactions, and there is more leeway for ODFIs to request returns when things go wrong on their end. Nacha says, "Look, we need everyone on the ACH network paying closer attention to this stuff because fraud is getting smarter and more damaging." Starting in 2026, these monitoring requirements will get even tighter, rolling out in stages. If your institution is on the smaller side, that is where the pinch is felt more strongly. You will need to have robust systems and processes in place to meet these new requirements.

Credit Unions and Community Banks Prepare for Change


This rule change concerns more than compliance with community banks, credit unions and small to mid-sized financial institutions. It is about survival. Here’s the deal – while larger banks have the infrastructure, personnel and resources to manage these new fraud detection demands, smaller institutions often do not.  

Let us not sugarcoat it: Detecting fraud in ACH payments is a massive task. Fraudsters are no dummies –they have gotten good at hiding their tracks, using techniques like synthetic identities and mule accounts. These schemes do not just pop up in isolation; they are part of a much more extensive, well-organized network of criminals who know how to exploit weaknesses in financial systems.

Smaller institutions could be drowning in alerts and cases to review without the right technology. The manual work involved could increase exponentially, and before they realize it, their teams are overwhelmed, missing out on the real threats because they are bogged down with false positives.

Worse yet, in cases where fraud goes undetected, the consequences can be brutal. These days, financial institutions may face lawsuits, fines and reputational damage that is hard to bounce back from. Plus, the liability is shifting. RDFIs, which used to be able to sit back and let ODFIs deal with the mess, are now on the front lines. Your institution could have to return funds long after fraudsters have withdrawn them. For small banks that cannot afford those kinds of losses, this could be devastating over the long term.

Protection: What Needs to Be Done


If these rule changes make one thing clear, it is that manual processes are not going to cut it anymore. With the volume of transactions coming through, especially as ACH volumes keep growing, financial institutions will need systems that automatically detect suspicious activity and flag it for review.

Nacha is pushing for more comprehensive fraud detection frameworks, which means investing in solutions that leverage AI and machine learning to keep up with fraud trends. FIs will need systems that can analyze behavior in real-time, identify unusual patterns (like an account that usually gets small payments suddenly receiving a huge transfer), and provide alerts before it is too late.  

For institutions that need more money to build these systems from scratch, purpose-built solutions designed for small to mid-sized institutions are valuable. Offering a scalable, all-in-one platform that can manage fraud detection, case management and compliance all under one roof, these targeted solutions can be thought of as the financial institution's fraud-detecting assistant, working behind the scenes to make sure the bad guys are caught before they cause serious damage.

New technologies that demonstrate an ability to learn and adapt are the most relevant in this situation. Using AI-driven behavioral analytics to detect anomalies that might fly under the radar in a traditional, rules-based system has proven crucial for detecting mule accounts, where fraudsters set up legitimate accounts to funnel stolen money.

Staying Compliant: Not a Matter of Choice


It is certainly clear that compliance with these new Nacha rules is not optional. Suppose an institution cannot meet the new requirements. In that case, it risks getting kicked out of the ACH network, a death sentence for a financial institution in the U.S. Without ACH, you cannot process payroll, handle bill pay or offer the services customers depend on.

According to industry analyst David Barnhardt with Datos Insights, in a blog post issued earlier this year, "Institutions that process ACH should start reviewing their processes now. In some cases, significant time and monetary investments may be required." This is a significant change for small to mid-sized financial institutions.

Like it or not, these Nacha rule changes are now here, whether ready or not. It is time for community banks, credit unions and mid-sized FIs to take stock of their current fraud detection capabilities and ask themselves: Are we prepared for what is coming? If the answer is "not really," then it is time to start thinking about technology solutions that can help them scale without breaking the bank.

Technology that can bridge the gap for smaller institutions, offering innovative fraud detection, case management and compliance solutions, is already helping financial institutions of all sizes stay ahead of these changes. To remain compliant, protect consumers and minimize an institution's exposure to fraud, institutions must act now to assess compliance resources.

Eric Tran-Le

Eric Tran-Le is Vice President and Head of Premier for NICE Actimize, a Hoboken, N.J.-based provider of financial crime, risk and compliance solutions.

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