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MIDWEST

Melissa Smith

The $880 million, Indianapolis-based Financial Center First Credit Union hired Melissa Smith as vice president of human resource operations and service. In her new role, Smith will drive the organization’s commitment to enhancing the employee experience, focusing on creating an environment where processes are better, faster and easier for employees, just as Financial Center does for its members. She brings over 15 years of experience in human resources, compliance, training and recruiting. Previously, she worked in the manufacturing sector with companies including Toyota Tsusho America and Kimball Electronics. Smith holds certifications in Human Resources Management and Total Quality Management from Indiana University-Purdue University Indianapolis.

SOUTH

The $1.2 billion, Tuscaloosa, Ala.-based Alabama ONE Credit Union announced six executive leadership team appointments.

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Natasha Chilingerian

Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.

Community/People News