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EAST


The $3.3 billion, Pawtucket, R.I.-based Coastal1 Credit Union announced three board and committee appointments.

Jacqueline E. Ash, Ed.D. was appointed to the credit union’s Board of Directors. Ash is currently the principal of Dighton-Rehoboth Regional High School in Dighton, Mass.

Jacqueline E. Ash

Johnny Z. Luo, M.D. was appointed to the credit union’s Board of Directors. Luo brings experience in the private insurance field and is currently the president of Doctor’s Choice.

Johnny Z. Luo

Gary S. Gruslin was appointed to the credit union’s Supervisory Committee. Gruslin is an information technology professional with experience across multiple manufacturing concerns. He is also a retired business systems analyst.

Gary S. Gruslin

The $2.9 billion, Virginia Beach, Va.-based Chartway Credit Union hired Trent Hudson as SVP of finance. Hudson brings over 30 years of experience in financial management and executive leadership roles across the financial services sector. In his new role, Hudson will oversee the credit union’s financial performance and risk management processes, and lead budgeting and forecasting initiatives. Based in Chartway’s Northern Utah market, he’ll collaborate closely with the leadership team to ensure the credit union’s long-term financial stability and identify opportunities for growth. Prior to joining Chartway, Hudson held leadership roles at financial institutions including Commercium Bank, Medallion Bank and First Electronic Bank. Hudson holds an MBA with a finance emphasis from Brigham Young University in Provo, Utah.

Trent Hudson

The $8.5 billion, Harrisburg, Pa.-based PSECU hired Erin Hennessy as chief member experience officer. Hennessy brings over two decades of experience in the financial services sector, having most recently served as SVP of marketing at Rocket Companies. In her new role, she will harness her extensive background to drive PSECU’s ongoing commitment to enhance the experience and services provided to its over 590,000 members. Hennessy holds executive certifications in artificial intelligence from Cornell University, digital AI and analytics from Northwestern University and fintech from Harvard University.

Erin Hennessy

MIDWEST


From left to right: Tom Huffcutt, Royal CU Board Chairman; Charlie Grossklaus, Retired Royal CU President/CEO and Brandon Riechers, Royal CU President/CEO

Charlie Grossklaus, former president/CEO for Royal Credit Union ($5.3 billion, Eau Claire, Wis.), received a Legends of The Movement award from the Wisconsin Credit Union Foundation along with nine other individuals. The award recognizes and honors past and current credit union leaders in the state of Wisconsin for their service, commitment and significant impact on the credit union movement at the local and/or state level. Grossklaus joined Royal in 1971 and held the role of CEO from 1984 until his retirement in 2012. At the time, he was the second CEO to lead the credit union since it was started in the Uniroyal Tire Plant in 1964. Grossklaus also served credit unions in state and national capacities including as director and board chair of the Wisconsin Credit Union League, board member of the Credit Union Council for the National Association of State Credit Union Supervisors, and member of the CUNA Government Affairs Committee. He was inducted into the Credit Union House Hall of Leaders in 2012. In addition, he served as chairman of several nonprofit organizations, including the Eau Claire Chamber of Commerce and local United Way. Grossklaus will be recognized with Legends of the Movement honorees in a permanent display at the Wisconsin Credit Union League’s Credit Union House in Madison, Wis. He also received a commemorative plaque.

Chelsea Menge

The $2.6 billion, Muskego, Wis.-based Corporate Central Credit Union hired Chelsea Menge as relationship development manager. In her new role, Menge will be instrumental in supporting the growth and success of Corporate Central, working closely with member credit unions, proactively assessing their financial climates, identifying specific needs, and positioning Corporate Central’s products and solutions to address those needs effectively. Menge will collaborate with member services and investment teams to strengthen partnerships with existing and future members, while also assisting leadership in the formulation of business development and marketing strategies. Menge started her credit union career in 2007 and previously held the roles of teller, loan officer, interim branch manager, training specialist, vice president of retail operations and director of branch operations.

SOUTH


Hisham Eid

The $631 million, San Antonio, Texas-based Soarion Credit Union promoted Hisham Eid to vice president – chief technology officer. Eid joined Soarion in April 2024 as assistant vice president of tech innovation and integration. In his new role, he will be responsible for leading the credit union’s technology strategy, overseeing the development and implementation of innovative solutions, and ensuring the secure and efficient operation of its technology infrastructure. He will also play a key role in driving the credit union’s digital transformation initiatives, enhancing the member experience and strengthening Soarion’s competitive position in the market. Eid has more than 17 years of experience building and optimizing programs, and holds expertise in project management, process improvement and integration, data analytics, community research and economic analysis. He is a 2023 Consumer Bankers Association Executive Banking School graduate. Prior to joining Soarion, Eid served as the manager of project delivery at the $4.4 billion Credit Human Credit Union in San Antonio.

Jeremy Cobb

The $4.5 billion, Warner Robins, Ga.-based Robins Financial Credit Union hired Jeremy Cobb as vice president of risk and assistant general counsel. In his new role, Cobb will be responsible for leading the risk management and collections teams, while also managing and advising on the credit union’s legal activities. Cobb brings 20 years of experience in finance. He began his career in a contact center role, then worked in branches as a retail and business banker and branch manager during college and law school. For the past 11 years, Cobb developed experience as a credit union lawyer, both in-house and in private practice.

Steve Boylan

The $1.1 billion, Dallas, Texas-based Neighborhood Credit Union hired Steve Boylan as SVP of lending and collections. In his new role, Boylan is responsible for managing all aspects of consumer lending, indirect lending, mortgage lending and collections while adhering to all state and federal regulations and rules. Boylan previously served as chief lending officer for the $382 million, Ft. Leonard Wood, Mo.-based Infuze Credit Union. He previously served as chief lending officer for the $882 million Community Resource Credit Union in Baytown, Texas and has held leadership positions with Texas Dow Employees Credit Union ($4.8 billion, Lake Jackson, Texas), Wells Fargo and First Financial Bank.

TRADES


David Araujo

The Defense Credit Union Council (DCUC) announced one board appointment and one new hire.
David Araujo, president/CEO for Service Credit Union ($5.7 billion, Portsmouth, N.H.), was named to DCUC’s Board of Directors. Appointed as president/CEO of Service CU in 2018, Araujo brings over 25 years of financial leadership experience, starting his career in 1997 at Metrowest Bank. Before joining Service CU, he held several senior leadership positions at Digital Federal Credit Union ($12.1 billion, Marlborough, Mass.), most notably as chief innovation officer. Araujo is a U.S. Marine Corps veteran and former member of the Presidential Honor Guard. He holds an MBA from Framingham State University in Framingham, Mass., and is a Certified Credit Union Executive and Certified Innovation Executive. In addition, he serves as president and chair of the Service CU Impact Foundation, as well as on the boards of the Cooperative Credit Union Association, Eascorp/Vertifi, credit union neo-bank Dora and the Homeland Heroes Foundation.

Cindy Parker

Cindy Parker was hired as director of conferences and events. Parker brings nearly 20 years of experience in the credit union industry, having most recently served at CUNA (now America’s Credit Unions), first as manager of meetings and special events and later as director of events of CUNA Councils. Following the merger of CUNA and NAFCU, forming America’s Credit Unions, Parker was appointed director of Council events. In her new role, she will be responsible for overseeing the planning, management and execution of DCUC’s Annual, Midwest Sub-Council, Texas Sub-Council and Overseas Conferences, ensuring each event is impactful and aligned with DCUC’s mission. The role includes developing program content, coordinating logistics and fostering an engaging experience for all attendees and guests.

Please send your People news items to Natasha Chilingerian at [email protected].

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Natasha Chilingerian

Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.

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