VyStar Credit Union opened its Thomasville, Ga., branch on Monday (Photo: VyStar CU). VyStar Credit Union's Thomasville, Ga., branch. (Credit/VyStar CU)

VyStar Credit Union's online and mobile platform was doomed to fail even before it was rolled out, causing members to lose access to their accounts and funds for weeks and triggering a government investigation that chronicled the details leading up to the immediate failure of the virtual banking platform in 2022.

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