Exterior of the CFPB headquarters in Washington, D.C. Credit/Adobe Stock
Following a joint investigation by the NCUA and the CFPB, the $14.7 billion VyStar Credit Union in Jacksonville, Fla., will pay a $1.5 million civil fine and refund fees to members for depriving them of access to their money and accounts for weeks during its botched roll out of a new online and mobile banking system in 2022, the independent federal agencies said Thursday.
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