Exterior of the CFPB headquarters in Washington, D.C. Credit/Adobe Stock Exterior of the CFPB headquarters in Washington, D.C. Credit/Adobe Stock

Following a joint investigation by the NCUA and the CFPB, the $14.7 billion VyStar Credit Union in Jacksonville, Fla., will pay a $1.5 million civil fine and refund fees to members for depriving them of access to their money and accounts for weeks during its botched roll out of a new online and mobile banking system in 2022, the independent federal agencies said Thursday.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Regulatory & Compliance