New Executives Welcomed at 6 Credit Unions

WEST

The $2 billion, Lakewood, Wash.-based Harborstone Credit Union hired Dolores Broeske as SVP and chief people officer. In her new role, Broeske will create focus around workplace engagement, enhance talent development opportunities, and guide culture initiatives that lead to consistent and effective change management across the organization. She has worked in the credit union movement for more than 30 years, having most recently served as president/CEO of HAPO Community Credit Union ($2.3 billion, Richland, Wash.). As part of the CUES CEO Institute Program, she attended the Cornell Johnson School of Management, the Wharton School at the University of Pennsylvania and the University of Virginia Darden School of Business. In 2022, she was honored by making the American Banker top 25 women leaders list as one of The Most Powerful Women in Credit Unions. In addition, in 2023, Browske received the ATHENA Leadership Award presented by the Tri-City Regional Chamber.

The $1.4 billion, Anchorage, Alaska-based Credit Union 1 hired Tina Narron as chief lending officer. Narron most recently served as chief lending officer for Verity Credit Union ($760 million, Seattle). Prior to Verity, she was chief lending officer at Providence Federal Credit Union ($160 million, Milwaukie, Ore.). Her career in the credit union industry began at BECU ($29.5 billion, Tukwila, Wash.) where she worked as a consumer lending manager, and later at GTE Financial ($2.8 billion, Tampa, Fla.) as vice president, consumer loans. In her new role, Narron will oversee all aspects of the credit union’s lending operations, including strategy development, portfolio management and member engagement.

EAST

The $835 million, Aston, Pa.-based Sun East Federal Credit Union hired Chelsey Fu as vice president, marketing and growth strategy. Fu brings over a decade of experience in marketing and holds expertise in areas including digital marketing, brand management, market research and KPI analysis. She most recently served as director of digital marketing operations at Broadview Federal Credit Union ($9.1 billion, Albany, N.Y.). She holds an MBA from Delaware State University.

John Masterson, vice president of retail delivery for the $2.5 billion, Suitland, Md.-based Andrews Federal Credit Union, was named an honorary commander for Joint Base McGuire-Dix-Lakehurst, an Air Force base in New Jersey’s Burlington County. Masterson was selected to fulfill this role based on the credit union’s ongoing commitment to supporting the military community associated with Joint Base McGuire-Dix-Lakehurst. The Honorary Commander Program was designed to bridge the gap between the military and surrounding communities by educating civic leaders about the base’s missions, fostering an exchange of ideas and building strong community relationships. Each member participates in a one-year term, during which they are invited to installation and unit events and are encouraged to engage with their military counterparts. Masterson joined Andrews Federal in 2020 as director of branch operations and his prior experience includes retail and operations leadership in the credit union industry.

MIDWEST

The $3 billion, Appleton, Wis.-based Fox Communities Credit Union hired Brian Gruender into the newly-created role of SVP of technology. In his new role, Gruender will provide leadership for the growing needs of Fox, and guide and support its technology teams, including systems support, application delivery and infrastructure. He is responsible for the overall leadership and daily execution of Fox’s technology efforts, ensuring that technology meets member expectations and supports future plans. Gruender previously served as vice president software engineering at SECURA Insurance and brings expertise in technical areas including C#, Java, Mulesoft, Oracle and SQL. He holds an Executive Leadership Certificate from UW Madison School of Business and a master’s degree in organizational change leadership from UW Platteville.

SOUTH

The $5.3 billion, Winston Salem, N.C.-based Truliant Federal Credit Union hired Michael Troutman as COO. In his new role, Troutman will be responsible for departments including branch operations, mortgage, Truliant Financial Advisors and Truliant Business Services. He will also contribute to developing and implementing Truliant’s financial objectives and execute its operational plans and strategic business goals. Troutman most recently served as SVP and middle market commercial banking relationship manager for U.S. Bank, focusing on the Carolinas and Virginia. In addition, he is a Patient Advocate Foundation committee member. Troutman holds an MBA from the William & Mary Raymond A. Mason School of Business, and attended the Graduate School of Banking at Louisiana State University and BB&T University’s Management Development Program.

The $498 million UT Federal Credit Union in Knoxville, Tenn., hired Dale Johnson as CFO. He previously served as EVP and CFO for Gulf Winds Credit Union ($1.1 billion, Pensacola, Fla.), and brings nearly 20 years of experience in upper-level management of financial institutions. He holds an MBA from the University of West Florida and is a Certified Agile Leader I through the Scrum Alliance.

TRADES

CUES announced that Shanece Robinson, team lead, learning and development for the $1.5 billion, Indian Land, S.C.-based Sharonview Federal Credit Union, was named the 2024 CUES Emerge winner. CUES Emerge was created to offer free professional development to the industry’s up-and-coming leaders. Participants who complete the course work and business case earn the Certified Credit Union Manager designation in recognition of their commitment to their career, credit union and the movement. Robinson and four other finalists presented their projects live during an online pitch show on Oct. 2. As the winner, Robinson earned a free registration to attend CUES Advanced Management Program. Additionally, Robinson and two other finalists earned leadership assessments and coaching from Envision Excellence, an executive coaching and leadership development organization. Robinson’s winning business case, The Enhanced Learning Experience, outlines the impact of cohesive learning journeys through innovative educational experience platforms.

VENDORS

Plinqit, an Ann Arbor, Mich.-based, mobile-first platform and fintech company serving banks and credit unions, promoted Tammy Wilson to SVP of product management. In her new role, Wilson will continue to drive the strategic development and expansion of Plinqit’s product offerings, aligning with the company’s mission to empower financial institutions with tools that enhance their customers’ and members’ financial well-being. She has over two decades of experience in financial technology, having previously held roles at The Clearing House, Jack Henry and Computer Services, Inc.

Please send your People news items to Natasha Chilingerian at nchilingerian@cutimes.com.