Shared Accounts With CU Times: UCU Stays Ahead of the Curve

UCU CEO David Tuyo discusses his Los Angeles-based credit union’s forward-thinking approach to AI, remote work and more.

Los Angeles: It’s home to the Hollywood Walk of Fame, Universal Studios and plenty of celebrities. It’s also home to the $1.1 billion University Credit Union (UCU), and with a La-La-Land address and college community-based membership, you can bet that the experience of leading this particular credit union is a unique one.

In this episode of Shared Accounts With CU Times, we step into the world of David Tuyo, who has served as president/CEO of UCU for over seven years. Tuyo shares the details of his one-of-a-kind career journey (we were fascinated to learn that he’s a former pro golfer), and what it’s like to head up a university-focused credit union in a major city known to have a high cost of living. He also describes how UCU has been embracing AI throughout the organization and its plans for AI tools down the road.

Plus, Tuyo offers his two cents on remote work, a concept that UCU began putting into place even before the pandemic, in part to relieve employees from the time-sucker and stress-inducer known as LA traffic. It’s a down-to-earth conversation that’s sure to spark some new ideas for your organization, so sit back and press play – whether you’re at home, at work or stuck in traffic yourself.