Los Angeles: It's home to the Hollywood Walk of Fame, Universal Studios and plenty of celebrities. It's also home to the $1.1 billion University Credit Union (UCU), and with a La-La-Land address and college community-based membership, you can bet that the experience of leading this particular credit union is a unique one.
In this episode of Shared Accounts With CU Times, we step into the world of David Tuyo, who has served as president/CEO of UCU for over seven years. Tuyo shares the details of his one-of-a-kind career journey (we were fascinated to learn that he's a former pro golfer), and what it's like to head up a university-focused credit union in a major city known to have a high cost of living. He also describes how UCU has been embracing AI throughout the organization and its plans for AI tools down the road.
Plus, Tuyo offers his two cents on remote work, a concept that UCU began putting into place even before the pandemic, in part to relieve employees from the time-sucker and stress-inducer known as LA traffic. It's a down-to-earth conversation that's sure to spark some new ideas for your organization, so sit back and press play – whether you're at home, at work or stuck in traffic yourself.
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Michael Ogden
Editor-in-Chief at CU Times. To connect, email at [email protected]. As Editor-in-Chief of CU Times since 2016, Michael Ogden has led the editorial team in all aspects of content strategy and execution, including the creation of the publication’s exclusive and proprietary research database of the credit union industry’s economic landscape. Under Michael’s leadership, CU Times has successfully shifted to an all-digital editorial product with new focuses on the payments, fraud, lending and regulatory beats. Most recently, he introduced a data-focused editorial product for subscribers that breaks down credit union issues into hard data, allowing for a deeper and more factual narrative for readers. In 2024, he launched the "Shared Accounts With CU Times" podcast, which offers a fresh, inside-the-newsroom perspective through interviews with leaders from the credit union industry and the regulatory world. He dives into pressing credit union issues, while revealing the personalities working behind-the-scenes to push the credit union world forward. His background includes years as a radio and TV anchor/reporter and a public relations and digital/social media manager, where he covered the food and music industries, as well as cooperatives and credit unions. Over the years, he has launched numerous exclusive video and podcast series, including a successful series of interactive backstage interviews with musicians at music festivals, showcasing his social media and live streaming production skills.
