LA Financial Credit Union Mails 'Notice of Data Breach' Letter to Members

An employee’s email account was subject to unauthorized access, but the California CU does not say how many current and former members may have been affected.

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The $550 million LA Financial Credit Union mailed a “notice of data breach” letter earlier this month to its members stating that their personally identifiable information may have compromised.

The Arcadia, Calif.-based credit union, however, did not say how many of its current and former members may have been affected by this data breach and what identifying information, besides their first and last name, may have been accessed by bad actors. The other identifying information typically includes members’ account number, Social Security number, driver’s license number, date of birth and/or email address.

LA Financial did not respond to phone and email requests from CU Times for additional information regarding this data breach.

“On or around June 10, 2024, we discovered suspicious activity potentially related to an employee email account. Upon discovery, we took swift action to secure our email system and network,” LA Financial’s Sept. 11 letter read. “We immediately began working with third-party computer specialists to investigate the full nature and scope of the incident. Based on the investigation, it was determined that one LA Financial employee email account was subject to unauthorized access.”

The credit union said it began a comprehensive review of the contents of that email account to determine the type of information it contained and to whom that information related.

“While this comprehensive process remains ongoing, we are notifying those individuals known to date whose information may have been subject to unauthorized access,” the letter read.

LA Financial serves more than 24,000 members and has 81 employees, according to its June 2024 Call Report.

The credit union reported its data breach to the California Attorney General’s office on Sept. 13.

LA Financial is offering members an online credit monitoring service, which can detect changes in members’ credit reports that could indicate ID theft or credit card fraud.