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Artificial intelligence (AI) was thrust into the spotlight for everyday people, like us, in the past year as Chat GPT became a tool to keep our eyes on. While kindergarten-level uses of AI have been around for years, we are in a time of real-life and real-time uses of the technology that must be understood.

On this episode of "Shared Accounts With CU Times" we are on an excavation of sorts to get into the different levels of AI and how credit unions should be thinking about it and planning for it.

Boost.ai's SVP and General Manager for North America, Chase Tarkenton, joins us on the show to guide us through the layers of AI from the simplest understanding down to the more complex uses and regulatory challenges ahead for credit unions.

How can your credit union, your employees (and your members) use AI to grow the business and make deeper connections with members? And what are the problems AI solves?

We get into all of that and so much more in this episode. Take a listen!

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Michael Ogden

Editor-in-Chief at CU Times. To connect, email at [email protected]. As Editor-in-Chief of CU Times since 2016, Michael Ogden has led the editorial team in all aspects of content strategy and execution, including the creation of the publication’s exclusive and proprietary research database of the credit union industry’s economic landscape. Under Michael’s leadership, CU Times has successfully shifted to an all-digital editorial product with new focuses on the payments, fraud, lending and regulatory beats. Most recently, he introduced a data-focused editorial product for subscribers that breaks down credit union issues into hard data, allowing for a deeper and more factual narrative for readers. In 2024, he launched the "Shared Accounts With CU Times" podcast, which offers a fresh, inside-the-newsroom perspective through interviews with leaders from the credit union industry and the regulatory world. He dives into pressing credit union issues, while revealing the personalities working behind-the-scenes to push the credit union world forward. His background includes years as a radio and TV anchor/reporter and a public relations and digital/social media manager, where he covered the food and music industries, as well as cooperatives and credit unions. Over the years, he has launched numerous exclusive video and podcast series, including a successful series of interactive backstage interviews with musicians at music festivals, showcasing his social media and live streaming production skills.