For Credit Unions, the Future of Loan Servicing Lies in Generative AI

Gen AI enables even the highest-rated CUs to provide more personalized, timely and effective service to members.

By Jane Mason | August 30, 2024 at 09:00 AM

Shaking hands with the future: human and AI collaboration

In a relatively short period of time, artificial intelligence has become one of the most powerful technologies in the mortgage industry. From harnessing vast datasets to enhance decision-making, pinpointing at-risk loans and identifying patterns to discern borrower behavior, AI has proven to be an invaluable tool for streamlining loan processes and improving customer experiences.

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For Credit Unions, the Future of Loan Servicing Lies in Generative AI

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