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On Tuesday, TriVerity, a company owned by Velera, announced a new, integrated partnership with AKUVO to facilitate a better and seamless process for credit unions struggling with third-party charge-off collections and recoveries from non-performing loans.
"We are thrilled to incorporate AKUVO's cloud-based capabilities into our comprehensive delinquency management suite through this partnership," TriVerity SVP, Client Service and Marketing Wendy Elieff said. "This relationship will bolster TriVerity's ability to efficiently recover charged-off accounts while providing credit unions with a single-source delinquency management solution that elevates the member experience."
TriVerity, a full-service first- and third-party collection agency that manages early-stage delinquency will partner with AKUVO, a cloud-based collections software company uses a data-driven and behavior-based approach to credit risk and delinquency management. "The addition of AKUVO's platform, leveraging automation and analytics, will enhance TriVerity's offerings by providing advanced guidance and improving workflow through continuous connections with core processors, credit bureaus, payment providers, text messaging services, legal resources and more," a statement from TriVerity said.
"We are pleased to partner with TriVerity to provide a seamless process for third-party charge-off collections, ultimately strengthening collectability and revenue benefits for credit unions," AKUVO SVP of Relationships Mike Ruggiero said. "Through this partnership, the integration of AKUVO's efficiency-focused collections platform will generate operational insights and support TriVerity in optimizing charge-off strategies."
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Michael Ogden
Editor-in-Chief at CU Times. To connect, email at [email protected]. As Editor-in-Chief of CU Times since 2016, Michael Ogden has led the editorial team in all aspects of content strategy and execution, including the creation of the publication’s exclusive and proprietary research database of the credit union industry’s economic landscape. Under Michael’s leadership, CU Times has successfully shifted to an all-digital editorial product with new focuses on the payments, fraud, lending and regulatory beats. Most recently, he introduced a data-focused editorial product for subscribers that breaks down credit union issues into hard data, allowing for a deeper and more factual narrative for readers. In 2024, he launched the "Shared Accounts With CU Times" podcast, which offers a fresh, inside-the-newsroom perspective through interviews with leaders from the credit union industry and the regulatory world. He dives into pressing credit union issues, while revealing the personalities working behind-the-scenes to push the credit union world forward. His background includes years as a radio and TV anchor/reporter and a public relations and digital/social media manager, where he covered the food and music industries, as well as cooperatives and credit unions. Over the years, he has launched numerous exclusive video and podcast series, including a successful series of interactive backstage interviews with musicians at music festivals, showcasing his social media and live streaming production skills.
