7 CU Professionals Reach Career Milestones, CUSO CEO to Retire

Employees step into new roles at Global CU, First Capital FCU, LMCU and Robins Financial.

Credit/AdobeStock

WEST

The $11.8 billion, Anchorage, Alaska-based Global Credit Union announced three promotions.

Jessica Graham was promoted to EVP and chief risk officer. In her new role, she will be responsible for the delivery of coordinated, organized and efficient support services to Global’s business lines and internal clients, facilitating cross-departmental communication and removing internal impediments to growth. Graham joined the credit union in 2017 as SVP and general counsel and was promoted to chief risk officer and general counsel in 2019.

Jessica Graham

Katy Pritsos was promoted to SVP, people operations. In her new role, she will be responsible for overseeing Global’s talent development and human resources departments, fostering increased synergy between the departments and helping to provide the best possible employee experience for Global employees. Pritsos has been with Global since 2015 and previously held the position of vice president, human resources.

Katy Pritsos

Chris Hibbs was promoted to vice president, consumer lending. In his new role, he will lead all facets of sales and underwriting for Global’s consumer lending department. Hibbs has been with the credit union since 2006, most recently serving as consumer lending underwriting manager.

Chris Hibbs

EAST

Kenneth McKinney

Kenneth McKinney, board chair for the $2.6 billion, Suitland, Md.-based Andrews Federal Credit Union, was recognized as the MD|DC Credit Union Association’s Volunteer of the Year. McKinney was appointed board chair for Andrews Federal in 2021. He has served as a credit union volunteer for over 21 years, beginning on the Supervisory Committee in 2003 and being elected to the Board of Directors in 2012. In addition to his work as board chair, McKinney has served as Supervisory Committee chairman, Human Resources Committee chairman, Board secretary and Board vice chair. He is a retired United States Air Force Colonel with more than 40 years of leadership experience, currently serves as the COO for Hawkins Group LLC, and has previously worked at Deloitte Consulting LLP, BearingPoint Inc. and Booz Allen Hamilton. McKinney holds an MBA from Golden Gate University in San Francisco.

Lisa Barshinger

The $312 million, York, Pa.-based First Capital Federal Credit Union promoted Lisa Barshinger to community development director, as well as executive director of the new FirstCap Gives Back Foundation, the charitable arm of the credit union. Barshinger joined First Capital in 2011 as a business development representative, working with its Preferred Business Partners to educate their employees about the credit union benefit. Thirteen years later, her role has grown to incorporate financial education in businesses and schools, running the FirstCap Gives Back Foundation and organizing First Capital events. She is an ambassador for the York County Economic Alliance.

MIDWEST

Caitlin Townsend Lamb

Lake Michigan Credit Union ($13.9 billion, Caledonia, Mich.) appointed Caitlin Townsend Lamb to its Board of Directors. Townsend Lamb has held several leadership positions over 14 years at the Grand Rapids, Mich.-based Cascade Engineering, currently serving as director of people advancement, lean systems and communications. She joined LMCU’s Community Advisory Board (CAB) in 2020 and has served as its chairperson 2022. The CAB is made up of area business, service organization and nonprofit leaders who work on assignments from the LMCU Board of Directors to enhance the credit union’s outreach and impact in the communities it serves.

SOUTH

Amy Fuller

The $4.5 billion, Warner Robins, Ga.-based Robins Financial Credit Union hired Amy Fuller as vice president of project management and transformation. In her new role, Fuller will implement frameworks and efficiencies for prioritizing and delivering outcomes that align with the credit union’s strategic growth objectives. Fuller brings 26 years of experience in the credit union industry, beginning with a role in marketing at a state-level credit union trade association. She then spent 20 years working for corporate credit unions in various leadership positions.

CUSOS

Jeff Kline

Jeff Kline, CEO of the Kansas City, Mo.-based research and development CUSO Members Development Company (MDC), announced he will retire in May 2025. Kline joined MDC in 2007, with his career in the credit union system spanning over three decades total. He is a Certified Public Accountant and currently serves on the boards of CU NextGen and Curql Collective. He was also a member of the first class to graduate from the CUES CEO Institute and part of the inaugural class of Filene Research Institute’s i3 program. In preparation for Kline’s retirement, the MDC Board of Directors has partnered with Modern Executive Solutions to select a new CEO.

Please send your People news items to Natasha Chilingerian at nchilingerian@cutimes.com.