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Texas Dow Employees Credit Union (TDECU) signed an agreement with information technology giant Cognizant last week in an effort to boost the credit union's digital transformation efforts for the next five years.
Executives with the Lake Jackson, Texas-based TDECU ($4.8 billion in assets, 387,149 members) said the credit union is rapidly growing and needed a better and more secure digital system for its members and employees. That's where Cognizant comes in.
"TDECU is on a path of rapid growth and change, and we realize the need for secure, scalable, redundant and robust solutions for our members and employees," TDECU Chief Information and Technology Officer Ashish Chopra said. "With Cognizant's expertise and experience, we will be able to accelerate our transformation, optimize our operations and offer more value to our members."
In a statement, Cognizant said it will be leveraging its operations platform, which is an AI-driven solution, "to transform TDECU's enterprise infrastructure and technology" and efficiencies and resilience during the next five years.
As part of the agreement between the two organizations, Cognizant will support TDECU's data and testing capabilities, which will help the credit union deliver and innovate products and services faster for members.
"We are delighted to work with TDECU, one of the most progressive and member-focused credit unions in the country, to help them achieve their transformation goals," Cognizant SVP, Business Unit Head of Banking and Capital Markets and Strategic Initiatives Nageswar Cherukupalli said. "We look forward to leveraging our deep domain knowledge, digital capabilities and industry best practices to help TDECU enhance its member experience, operational efficiency and business performance."
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Michael Ogden
Editor-in-Chief at CU Times. To connect, email at [email protected]. As Editor-in-Chief of CU Times since 2016, Michael Ogden has led the editorial team in all aspects of content strategy and execution, including the creation of the publication’s exclusive and proprietary research database of the credit union industry’s economic landscape. Under Michael’s leadership, CU Times has successfully shifted to an all-digital editorial product with new focuses on the payments, fraud, lending and regulatory beats. Most recently, he introduced a data-focused editorial product for subscribers that breaks down credit union issues into hard data, allowing for a deeper and more factual narrative for readers. In 2024, he launched the "Shared Accounts With CU Times" podcast, which offers a fresh, inside-the-newsroom perspective through interviews with leaders from the credit union industry and the regulatory world. He dives into pressing credit union issues, while revealing the personalities working behind-the-scenes to push the credit union world forward. His background includes years as a radio and TV anchor/reporter and a public relations and digital/social media manager, where he covered the food and music industries, as well as cooperatives and credit unions. Over the years, he has launched numerous exclusive video and podcast series, including a successful series of interactive backstage interviews with musicians at music festivals, showcasing his social media and live streaming production skills.
