Instagram message posted by Patelco Credit Union on Sunday, June 30.
The $9.7 billion Patelco Credit Union in Dublin, Calif., was hit by a "serious security incident" on Saturday, President/CEO Erin Mendez acknowledged, after a number of member complaints.
"This required us to shut down some of our day-to-day banking systems so that we can remediate the issue and contain the impact, including online banking, our mobile App, and our call center," Mendez wrote in an email to members. "Currently, electronic transactions such as transfers (including Zelle) direct deposits, balance inquiries, and payments are unavailable. Debit and credit card transaction function in a limited capacity."
Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.
Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
- Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
